Employee Relations Consultant 2 *Remote*

$43,000 - $82,000/Yr

Providence St. Joseph Health - Albuquerque, NM

Full-time - Mid Level

Onsite - Albuquerque, NM

10,001+ employees

Management of Companies and Enterprises

About the position

The Employee Relations Consultant 2 is a pivotal role within Providence St. Joseph Health, primarily focused on serving as a trusted resource for Core Leaders and Caregivers who encounter employee relations matters. This position requires a deep understanding of employee and labor relations, ensuring that best practices are consistently applied. The consultant will be responsible for adhering to HR policies, ensuring compliance with regulatory and policy requirements, and conducting thorough investigations. Recommendations for improving the workplace environment will also be a key part of the role, emphasizing the importance of a positive and productive work culture. At Providence, caregivers are not just valued; they are considered invaluable. The organization fosters a culture of patient-focused, whole-person care, built on understanding, commitment, and mutual respect. The Employee Relations Consultant will play a crucial role in supporting nurses and other caregivers, applying specialized training to deliver exceptional health care with a human connection. This role is essential in making a difference every day through extraordinary care, ensuring that caregivers feel supported and empowered in their roles. The position requires a proactive approach to employee relations, where the consultant will engage with various stakeholders to address concerns and facilitate resolutions. The consultant will also be involved in training and guiding leaders on best practices in employee relations, ensuring that all interactions are handled with care and professionalism. This role is integral to maintaining a harmonious workplace and promoting a culture of respect and collaboration among all employees.

Responsibilities

• Serve as a trusted resource for Core Leaders and Caregivers on employee relations matters.
• Ensure adherence to HR policies and compliance with regulatory requirements.
• Conduct investigations into employee relations issues and provide recommendations for improvement.
• Promote positive employee and labor relations practices within the organization.
• Provide high-touch customer service in a 'concierge' style environment.
• Support nurses and caregivers in their roles, applying specialized training to enhance patient care.

Requirements

• Five years of experience in general human resources or equivalent work experience at the exempt level in a multi-state/location service line of business.
• Five years of demonstrated experience in Employee Relations, labor relations, ADAAA, and leaves of absence.
• Five years of experience providing high-touch customer service in a 'concierge' style environment.

Nice-to-haves

• Bachelor's Degree in Human Resources, Business, or a related field.
• HR Certification (PHR, SHRM-CP, SPHR, or SHRM-SCP) upon hire.
• Three years of additional experience in HR Service Center, Drug Free Workplace, Compliance, Performance Management, ADA/LOA.

Benefits

• 401(k) Savings Plan with employer matching
• Health care benefits (medical, dental, vision)
• Life insurance
• Disability insurance
• Paid parental leave
• Vacation and holiday time off
• Voluntary benefits
• Well-being resources