Employee Relations Consultant/Senior (Palo Verde)

Arizona Public Service - Tonopah, AZ

Full-time - Mid Level

Tonopah, AZ

5,001-10,000 employees

Utilities

About the position

The Employee Relations Consultant/Senior at Palo Verde Generating Station plays a vital role in addressing workplace concerns, ensuring compliance with company policies and legal standards, and enhancing employee engagement. This position involves conducting investigations into employee issues, collaborating with HR and management, and providing education on policies and best practices.

Responsibilities

• Conduct thorough investigations into employee concerns, complaints, and allegations, ensuring all parties are treated fairly and respectfully.
• Collaborate with HR and management to develop strategies for conflict resolution and employee support.
• Prepare comprehensive reports and provide recommendations based on investigation findings.
• Educate employees and management on company policies, procedures, and best practices related to employee relations.
• Stay updated on employment laws and regulations to ensure compliance and mitigate risk.
• Respond to all first level, non-third-party Employee Relations issues received from HR Business Partners, HR leadership, business unit leaders, and other employees.
• Conduct investigations and fact finding on Employee Relations issues including allegations of discrimination, harassment, retaliation, ethics violations, hostile work environment, unfair treatment and violation of company policies.
• Interpret and apply understanding of corporate policy, employment law and other regulations to provide immediate advice, guidance or clarification for Employee Relations inquiries.
• Provide consultation, guidance and coaching to leaders and HR Business Partners to address employee behavior and performance concerns.
• Maintain required documentation within case management system including intake and investigative notes, supporting documents and final reports in a timely manner.
• Support Legal department in research, investigations for any external charges or cases.
• Independently determine the most effective and efficient method of investigation for each individual case.
• Independently conduct and document comprehensive interviews/interrogations with complainants and witnesses to obtain admissible information.
• Perform out-of-office field investigations, as appropriate.
• Provide regular updates to the Client, HRBP, and Legal throughout the process.
• Utilize tracking tools and case management practices to identify issues, make recommendations and work with primary focus on Employee Relations.

Requirements

• A four-year Bachelor's Degree in Human Resources, Industrial Relations, Public Relations, Business or other job-related field from an accredited college or university AND five (5) years' experience in professional-level Employee Relations, Labor Relations, and/or HR Business Partner positions.
• In lieu of Bachelor's Degree, combination of college coursework and/or experience in professional-level Employee Relations, Labor Relations, and/or HR Business Partner positions equaling nine (9) years required.
• Excellent client management, consulting and business literacy skills.
• Ability to develop strong trusting relationships in order to gain support and achieve results.
• Experience coaching leaders and employees.
• Strong project management, communication and business writing skills.
• A four-year Bachelor's Degree in Human Resources, Industrial Relations, Public Relations, Business or other job-related field from an accredited college or university AND eight (8) years of experience in professional-level Employee Relations, Labor Relations, and/or HR Business Partner positions.
• In lieu of a Bachelor's Degree, combination of college coursework and/or experience in professional-level Employee Relations, Labor Relations, and/or HR Business Partner positions equaling twelve (12) years is required.