Employee Relations Coordinator

$55,000 - $60,000/Yr

Children Of America - Delray Beach, FL

posted 3 months ago

Full-time - Mid Level
Delray Beach, FL
Social Assistance

About the position

The Employee Relations Coordinator at Children of America (COA) plays a crucial role in fostering a positive work environment by addressing employee concerns, resolving conflicts, and ensuring compliance with company policies and legal regulations. This position supports the Employee Relations Manager in developing and implementing employee relations programs, conducting investigations, and providing guidance to employees and managers on workplace issues. The coordinator will undertake a variety of HR administrative duties, contributing to the overall effectiveness of the HR department. In this role, the Employee Relations Coordinator will assist in developing and implementing employee relations programs and policies. They will serve as a point of contact for employee inquiries and concerns, providing guidance and support to promote a positive work environment through effective conflict resolution and mediation. The coordinator will also assist in conducting thorough and impartial investigations into employee complaints and grievances, documenting findings, and recommending appropriate actions based on investigation results. The coordinator will work closely with managers and employees to resolve conflicts and improve workplace relationships, ensuring that company policies and procedures are consistently applied and adhered to. Staying up to date with federal, state, and local employment laws and regulations is essential, as is providing guidance to managers and employees on HR policies, procedures, and best practices. The role also involves developing and administering programs related to employee relations, conflict resolution, and compliance, aligning the workforce with the strategic goals of the company, and supporting initiatives aimed at enhancing employee engagement and satisfaction.

Responsibilities

  • Assist in developing and implementing employee relations programs and policies.
  • Serve as a point of contact for employee inquiries and concerns, providing guidance and support.
  • Promote a positive work environment through effective conflict resolution and mediation.
  • Assist in conducting thorough and impartial investigations into employee complaints and grievances.
  • Document findings and recommend appropriate actions based on investigation results.
  • Work with managers and employees to resolve conflicts and improve workplace relationships.
  • Ensure company policies and procedures are consistently applied and adhered to.
  • Stay up to date with federal, state, and local employment laws and regulations.
  • Provide guidance to managers and employees on HR policies, procedures, and best practices.
  • Develop and administer programs related to employee relations, conflict resolution, and compliance.
  • Support initiatives aimed at enhancing employee engagement and satisfaction.
  • Explain the company's benefits and compensation programs, such as medical, retirement, etc.
  • Assist in organizing and conducting employee information meetings on employment policy, employee benefits and other projects.
  • Maintain accurate and confidential records of employee relations issues and investigations.
  • Prepare reports and analysis on employee relations trends and outcomes for management review.
  • Collaborate with other departments to ensure a cohesive approach to employee relations.

Requirements

  • Bachelor's degree in human resources, Business Administration, or a related field.
  • Minimum of 2-3 years of experience in human resources, employee relations, or a related role.
  • PHR, SHRM-CP, or related certification preferred.

Nice-to-haves

  • Experience in a childcare or educational environment.
  • Strong interpersonal and communication skills.
  • Ability to handle sensitive and confidential information with discretion.

Benefits

  • Health insurance
  • Dental insurance
  • 401(k)
  • Tuition reimbursement
  • Vision insurance
  • Opportunities for advancement
  • Referral program
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