Employee Relations Coordinator

South Central Health System - Laurel, MS

Full-time

Laurel, MS

About the position

The Employee Relations Coordinator plays a vital role in supporting the Employee Relations function within the Human Resources department. This position is focused on fostering a productive and supportive workplace by addressing employee concerns, ensuring compliance with HR policies, and facilitating engagement initiatives.

Responsibilities

• Serve as the first point of contact for employee concerns, questions, and complaints, providing guidance and assistance as needed.
• Conduct preliminary inquiries into employee relations issues, claims, and grievances to gather relevant information and assess next steps.
• Coordinate with the Employee Relations Manager on the resolution of escalated issues.
• Assist in the interpretation and communication of HR policies and procedures to employees and managers.
• Promote adherence to workplace policies and company standards through clear communication and guidance.
• Manage the processing of unemployment claims, gathering necessary documentation, and responding within deadlines.
• Assist management and attend unemployment hearings, as needed.
• Review background checks, work with applicants on obtaining necessary documentation, and collaborate with Employee Relations Manager to determine hire eligibility.
• Assist in managing new hire orientation to ensure new hires are well informed about company policies, culture, and expectations.
• Assist in the management of onboarding programs to ensure new hires are properly trained and prepared for their roles.
• Participate in organizing and supporting employee engagement activities to foster a positive workplace environment.
• Assist with the development and management of training and development programs, including managing the organization's online Learning Management System.
• Provide general administrative and operational support for the Employee Relations function.
• Assist with other HR functions, such as benefits or recruitment, as needed.

Requirements

• 2 years related experience in employee relations or HR support roles.
• A bachelor's degree in Human Resources or related field is preferred.
• Strong written and verbal communication skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Excellent problem-solving skills and attention to detail.
• Proficiency with HRIS systems and Microsoft Office Suite.