Employee Relations Director

About the position

As an Employee Relations Director, you will be pivotal in establishing a world-class centralized employee relations function at Fiserv. You will partner with our leaders and Human Resources team to foster a positive work culture; develop and implement employee relations programs and strategies; and resolve associate concerns around work-related issues. This is an opportunity to leverage your expertise in data analysis to identify/monitor trends, evaluate associate satisfaction, predict potential issues, and contribute to the development of strategic HR initiatives.

Responsibilities

• Deliver guidance on HR policies.
• Conduct investigations into allegations of inappropriate associate behavior.
• Consult with associates on employment issues and provide counseling and advice.
• Identify legal risks and ensure compliance with employment laws and regulations.
• Advise management on associate relations policies and procedures.
• Provide training to managers and associates on workplace issues.
• Oversee and lead the disciplinary action process, ensuring fairness and compliance with company policies.

Requirements

• 10+ years of Human Resources experience including 5+ years of Employee Relations experience.
• 3+ years of experience with HR best practices, employment laws and compliance.
• 3+ years of experience conducting employee investigations.
• 3+ years of problem solving and conflict resolution.
• 3+ years of experience in data analysis and reporting within HR.
• 3+ years of experience communicating with senior HR leaders and leaders across the organization.
• Bachelor's degree in Human Resources, Business Administration, or a related field and/or equivalent military experience.

Nice-to-haves

• Experience working in a forward thinking, fast-moving, culture impacting organization.
• Experience in coaching, counseling and mentoring.

Benefits

• Medical, Vision and Dental Benefits
• Fuel Your Life Wellness Program
• 401k, Employee Stock Purchase Plans and Incentives & Bonuses
• Employee Resource Groups
• Paid Time Away