Employee Relations Investigator (Immediate Opening)

$69,460 - $84,391/Yr

South San Antonio Independent School District - San Antonio, TX

Full-time - Mid Level

San Antonio, TX

Educational Services

About the position

The Employee Relations Program Coordinator I (Investigator) at San Antonio Independent School District plays a crucial role in ensuring a fair and compliant workplace environment. This position is responsible for the coordination and assessment of activities related to various district initiatives, particularly focusing on investigating workplace concerns and violations of company policies, values, and applicable laws or regulations. The Investigator will handle all activities related to employee grievances, which may include representing the District in official hearings or serving as a hearing officer. This role requires a significant degree of independent judgment and familiarity with the field, as the Coordinator may lead a group of employees and oversee the implementation of policies and procedures. The Coordinator will conduct thorough investigations into allegations of policy violations, ensuring fair treatment for all students and employees. This includes initiating and completing all investigation steps, such as conducting interviews, preparing investigation summaries and reports, and analyzing trends to recommend mitigation strategies. The role also involves collaborating with District officials and senior leaders to address grievances and manage sensitive information discreetly. Additionally, the Coordinator will be responsible for training staff on the investigation process and best practices, as well as supporting other Human Capital Management (HCM) projects and initiatives as needed. In this position, the Coordinator will establish and maintain partnerships with external organizations and governmental agencies, serving as a liaison on various issues. The role requires a proactive approach to data collection and analysis to evaluate program effectiveness and make informed recommendations for improvement. Overall, the Employee Relations Program Coordinator I (Investigator) is essential in fostering a positive work environment and ensuring compliance with employment laws and regulations.

Responsibilities

• Conducts fair, detailed, and timely investigations into allegations of violations of the company's policies or laws to ensure fair treatment of all students and employees.
• Initiates and completes all investigation steps to include interviews, investigation summaries and reports, possible remedial actions, trends and related metric analysis.
• Leads and works with third party resources to complete investigations.
• Partners with District officials and senior leaders to respond and complete all proceedings related to grievances.
• Discreetly leads investigations and manages sensitive information and data requests.
• Collects and analyzes data to identify trends and make recommendations on mitigation strategies.
• Partners and conducts training on the investigation process and best practices, reporting procedures and the importance of reporting issues.
• Supports HCM on other projects, initiatives, discovery requests, and strategic opportunities as needed.
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
• Oversees, coordinates, monitors, and evaluates the activities and/or programs in the assigned area of specialization.
• Serves in a liaison capacity; establishes and maintains partnerships with various external organizations, and governmental agencies.
• Determines and acquires data required to accurately evaluate program performance and effectiveness; utilizes data to report on program results, identify trends and make recommendations for improvement or new district/ curriculum initiatives.
• Develops and revises policies, regulations, curriculum, manual and other materials related to the assigned program.

Requirements

• Bachelor's Degree from an accredited college or university or 4 years of equivalent experience.
• 5+ years in related HR experience to include: 3+ years conducting investigations.
• Knowledge and application of employment laws and regulations.
• Ability to research and interpret employment laws and requirements.
• Ability to write investigative summaries, employee discipline, and grievance responses in a clear and concise manner.
• Expertise in analyzing, organizing, and preserving evidence.
• Demonstrated ability to identify trends and collaborate with Leadership to resolve matters expediently and thoroughly.
• Ability to present reports and facilitate training.
• Ability to balance multiple complex investigations concurrently.
• Ability to demonstrate Emotional intelligence during investigations.
• Ability to confront those involved in the investigation process about difficult information and findings.
• Self-motivated and persistent; strong ability and comfort in exercising independent judgment for acquiring results while containing legal risk.
• Excellent communication, analytical, influencing and writing skills.

Nice-to-haves

• Master's Degree from an accredited college or university or J.D.
• 8+ years directly related experience in Employee Relations.
• Professional in Human Resource Certification.
• Experience completing and/or responding to grievances.
• Experience completing and/or conducting based on federal guidance, including EEOC and Title IX concerns.