Employee Relations Manager (9020)

$89,908 - $134,888/Yr

Septa - Philadelphia, PA

Full-time - Manager

Philadelphia, PA

Transit and Ground Passenger Transportation

About the position

The Employee Relations Manager at SEPTA plays a crucial role in advising and assisting employees and managers on various policies related to discipline, dispute resolution, and performance management. This position involves conducting workplace investigations, conflict resolution, and ensuring compliance with Equal Employment Opportunity and Affirmative Action objectives. The manager will also oversee the documentation and consistency of performance evaluations and disciplinary actions, while providing training and support for policy implementation.

Responsibilities

• Investigates employee complaints and prepares final disposition documents in compliance with SEPTA policies, State and Federal regulations, and due process obligations.
• Serves as an internal consultant to managers for adherence to SEPTA policies related to discipline, investigations, performance evaluations, and conflict resolution.
• Oversees consistency in the process and documentation of performance and discipline.
• Consults with internal and designated external Legal Counsel to ensure proper due process obligations are met.
• Directs managers through the conflict resolution process related to existing policies and procedures.
• Coordinates Post Determination Hearing activities with Hearing Examiners and legal counsel.
• Develops and executes educational/training initiatives to support policy implementation.
• Creates and maintains official records of discipline, investigations, and actions filed under applicable SEPTA policies.
• Complies with all Authority and departmental safety and security policies and procedures.
• Reports any safety concerns affecting operations, the public, or other employees.

Requirements

• Bachelor's Degree in a related field (social sciences, human resource management, business administration) from an accredited college/university.
• At least six (6) years of experience in a management capacity in Human Resources, Legal, Civil Rights, or Operations.
• Working knowledge of management philosophy and union contracts.
• PC experience with a working knowledge of word, excel, and database software packages.
• Excellent analytical, verbal, and written communication skills.

Nice-to-haves

• Prior supervisory experience of employees in a diverse workforce.

Benefits

• Medical - Minimal annual premium contribution
• Prescription
• Dental
• Vision
• Defined Benefit Pension Plan
• Voluntary Governmental 457B Deferred Comp Plan
• Life Insurance
• Paid Parental Leave
• Tuition Reimbursement
• SEPTA Transportation Pass - FREE travel on all SEPTA modes of transportation
• Public Service Loan Forgiveness (PSLF) program
• Generous Vacation Allowance
• Dependent Care Flexible Spending Account