Employee Relations Manager, Amazon Logistics (AMZL)

$114,600 - $189,500/Yr

Amazon - Tempe, AZ

Full-time - Mid Level

Tempe, AZ

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Employee Relations Manager for Amazon Logistics (AMZL) is responsible for fostering a fair and respectful workplace environment for both Amazon and contractor teams involved in last mile delivery services. This role involves proactive and reactive management of employee relations issues, ensuring alignment with Amazon's core business values and objectives. The position requires collaboration with various stakeholders, analysis of employee feedback, and the development of programs and training to enhance workplace relations.

Responsibilities

• Collaborate with field operations managers, human resources, and contractors to influence and support employee relations initiatives.
• Analyze employee and partner feedback to identify risks and gaps in workplace relations.
• Create, audit, and sustain positive workplace relations programs.
• Design and conduct training programs that promote best practices in employee relations.
• Manage crisis-oriented situations related to employee relations under severe time constraints.
• Balance time between proactive initiatives and crisis-response efforts.

Requirements

• Bachelor's Degree
• 7+ years of relevant experience in employee relations, labor relations, or labor/employment law with an emphasis on labor and employee relations.
• Experience supporting large hourly workforces is highly desired.
• Successful record of creating, improving, and executing programs at scale.
• Experience analyzing and using metrics to identify vulnerabilities and drive improvements in the employee experience.
• Skilled in MS Excel, Word, SharePoint & PowerPoint.

Nice-to-haves

• Advanced degree, JD, or other specialized training in labor/employee relations.
• Experience building and launching programs that measurably impact positive engagement.
• Ability to work well in a fast-paced environment and manage projects through ambiguity and constant change.
• Excellent organizational skills and attention to detail.
• Outstanding communication skills in written and verbal form, including public speaking and training.
• Ability to handle confidential information and escalate issues when appropriate.
• Fluency in multiple languages.
• Previous experience managing operations.

Benefits

• Medical, financial, and other benefits
• Equity and sign-on payments as part of total compensation package