Ryder - Saint Paul, MN

posted 6 months ago

Full-time - Mid Level
Remote - Saint Paul, MN
Rental and Leasing Services

About the position

The Employee Relations Partner is a pivotal role within Ryder System, responsible for providing consistent and tactical Employee Relations consultation to both Managers and Employees. This position is designed to resolve employee issues and advise on conflict resolution, disciplinary actions, and terminations. The Employee Relations Partner will conduct thorough Human Resources (HR) investigations to ensure that all employee issues are addressed in compliance with company policies, as well as local, state, and federal regulations. The role also involves analyzing and interpreting data to monitor employee relations trends, which aids Operations Management in proactively addressing these trends. Furthermore, the Employee Relations Partner will provide guidance and interpretation of policies and procedures to minimize the company's legal liability. This position is fully remote, but candidates must reside in the Southeast Region. The Employee Relations Partner will oversee the daily administration of reported concerns within the ServiceNow and Navex systems, ensuring that all phases of local HR investigations are conducted fairly, neutrally, and in a timely manner. They will partner with Operational Management, Business HR, Labor Relations, and Legal Teams to create solutions for complex Employee Relations issues. The role requires maintaining knowledge of legal requirements and employment legislation within the region, and travel may be necessary to company sites as needed. In addition to the essential functions, the Employee Relations Partner will perform other duties as assigned, ensuring the delivery of high-quality Human Resources support through performance management, risk mitigation in legal compliance, and effective communication with employees. This role is crucial in fostering a positive work environment and ensuring that employee relations are managed effectively and in accordance with all relevant laws and regulations.

Responsibilities

  • Provide tactical Employee Relations consultation to Managers and Employees.
  • Conduct HR-related investigations to resolve employee issues in adherence to company policies and regulations.
  • Analyze and interpret data to monitor employee relations trends.
  • Provide guidance on conflict resolution, disciplinary actions, and terminations.
  • Oversee daily administration of reported concerns within ServiceNow and Navex systems.
  • Conduct fair, neutral, and timely investigations in accordance with company policies and federal/state regulations.
  • Partner with Operational Management, Business HR, Labor Relations, and Legal Teams to create solutions for complex Employee Relations issues.
  • Ensure compliance with legal requirements and employment legislation within the region.

Requirements

  • Bachelor's degree in human resources, organizational management, law, or equivalent major.
  • Five (5) years or more in HR compliance, HR generalist, or employee relations experience required.
  • Proficiency in MS Office suite at an intermediate level required.
  • Knowledge of federal, state, and local employment laws and regulations at an intermediate level required.
  • Strong organizational, analytical, and negotiation skills.
  • Strong conflict resolution skills and ability to remain impartial during investigations.
  • Excellent oral and written communication skills.
  • Ability to create and maintain professional relationships within all levels of the organization.
  • Ability to handle confidential information appropriately.
  • Ability to work independently with minimal supervision.
  • Flexibility to operate and excel in a fast-paced environment.

Nice-to-haves

  • Experience with ServiceNow or similar case management systems.
  • Knowledge of union Collective Bargaining Agreements.

Benefits

  • Disability insurance
  • Health insurance
  • Dental insurance
  • 401(k)
  • Paid time off
  • Parental leave
  • Vision insurance
  • Life insurance
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