Employee Relations Specialist 1

Grifols - Durham, NC

Full-time - Entry Level

Durham, NC

Chemical Manufacturing

About the position

The Employee Relations Specialist 1 position at Grifols is focused on applying Human Resources partnering skills within a high-volume call center environment, specifically emphasizing Employee Relations case management. The role involves managing and resolving a range of Employee Relations issues and investigations, providing early intervention and support, and ensuring compliance with relevant laws and company policies.

Responsibilities

• Responds to, investigates, and provides recommendations to resolve employee relations concerns reported to the Employee Relations Service Center, Grifols Ethics Hotline, or other means.
• Documents all activity, advice, resolution, and prepares investigative reports while maintaining discretion and confidentiality.
• Coaches and advises managers on employee relations best practices, policies, programs, and processes.
• Ensures compliance with state and federal laws as well as company policy.
• Educates and trains HR staff and front-line management on Employee Relations policies and procedures.
• Works with the Legal department to respond to EEOC, DOL, and other legal claims.
• Responds to unemployment claims for all Grifols' companies.
• Creates and delivers training on employee relations issues, compliance policies, and related administrative procedures.

Requirements

• Bachelor's degree in HR or related field.
• 1 - 5 years of HR experience, including handling employee relations issues.
• PHR Certification preferred.

Nice-to-haves

• Experience in a high-volume call center environment.
• Strong critical thinking and problem-solving skills.

Benefits

• Health insurance
• 401k plan
• Paid holidays
• Professional development opportunities