State of North Carolina - Oxford, NC

posted 1 day ago

Full-time - Entry Level
Oxford, NC
Executive, Legislative, and Other General Government Support

About the position

We are currently recruiting for an Agency HR Consultant I to function as an Employee Relations Specialist at Central Regional Hospital. This position provides professional and analytical consultation to hospital administration, supervisors, managers, and employees in the functional area of employee relations including disciplinary action guidelines, grievance procedures, management investigations, employee counseling, mediation, EEO, unemployment and FMLA matters. Other job responsibilities include, but are not limited to, the following: Communicate the grievance and disciplinary policies and procedures while applying relevant state and federal laws, regulations, and department directives for employees by providing support, consultation, coaching, and training to managers and employees concerning their rights and responsibilities. Deliver employee relations training on topics including investigations, grievance hearings, documentation, and conflict resolution. Facilitate and promote employee recognition. Assist the HR Director and ER Manager in implementing and maintaining the personnel programs within DHR. Serve as the divisional liaison with the NC Unemployment Insurance Program's third-party administrator by providing information necessary for timely processing of unemployment claims, coordinating appeals hearings, and providing information for DHHS' annual unemployment insurance billing. Provide consultation, technical, and administrative assistance to CRH managers, support staff and employees in all areas of exit interviews and the NC Employee Assistance Program. Serve as the primary contact for EEO investigations (reporting and research) for the DHR EEO Officer. Provide assistance on petitions for contested case hearings, lawsuits, state and federal civil rights discrimination charges. Serve as the database manager for all electronic and manual files maintained by the Employee Relations Unit. Provide training for new hires and managers of CRH as the backup to the Employee Relations Manager. Create quarterly reports for managers or upon requests of upcoming de-activations of disciplinary actions (ex., when written warnings expire).

Responsibilities

  • Communicate grievance and disciplinary policies and procedures.
  • Deliver employee relations training on investigations, grievance hearings, documentation, and conflict resolution.
  • Facilitate and promote employee recognition.
  • Assist HR Director and ER Manager in implementing personnel programs.
  • Serve as divisional liaison with NC Unemployment Insurance Program's third-party administrator.
  • Provide consultation and administrative assistance in exit interviews and NC Employee Assistance Program.
  • Serve as primary contact for EEO investigations.
  • Assist on petitions for contested case hearings and civil rights discrimination charges.
  • Manage electronic and manual files for Employee Relations Unit.
  • Provide training for new hires and managers.
  • Create quarterly reports for managers regarding disciplinary actions.

Requirements

  • Demonstrated expertise in employee relations.
  • Proven record of developing and presenting training on ER related topics.
  • Ability to use an HR information System (HRIS) to process employee relations actions.
  • Considerable knowledge of ER policies, practices, and employment law.
  • Proven ability to analyze, interpret, explain, and apply relevant policies and laws.
  • Valid driver's license.

Nice-to-haves

  • Bachelor's degree in Human Resources or related field.
  • High school or GED diploma with 3 years of progressive experience in Human Resources.
  • Equivalent combination of education and experience.

Benefits

  • Health insurance options.
  • Standard and supplemental retirement plans.
  • NCFlex program benefits.
  • Paid vacation, sick, and community service leave.
  • Paid parental leave for eligible employees.
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