Employee Relations Specialist - Houston, TX/Irvine, CA

$58,240 - $62,400/Yr

Kura Sushi Corporate Support Center - Irvine, CA

Full-time - Mid Level

Irvine, CA

About the position

The Employee Relations Specialist at Kura Sushi USA plays a crucial role in supporting the Employee Relations Manager within the Human Resources Department. This position is responsible for the administration of employee relations activities, maintaining HR records, assisting with investigations, and fostering a positive work environment. The role requires effective communication and relationship-building skills to address employee concerns and promote a harmonious workplace culture.

Responsibilities

• Respond to all employee issues and concerns at the restaurant level in a timely manner.
• Complete all assigned tasks in a timely manner.
• Consistent follow-up with all employee issues and concerns as assigned.
• Complete all filings in a timely manner.
• Update the case management system, Navex - Ethics Point regularly.
• Maintain employee corrective action forms and files on the Company Share Drive.
• Prepare termination packets, including termination letters and collecting final wage calculations from the Payroll Dept.
• Administer terminations of employment as needed.
• Assist employees with a variety of HR related matters and concerns.
• Assist Employee Relations Manager or Senior HR leadership with investigations and employee complaints.
• Identify violations of Company policies, procedures, and guidelines swiftly and accurately.
• Schedule and conduct investigation meetings and interviews with current employees as requested.
• Collect information to support investigations.
• Maintain data entries in multiple Excel spreadsheets.
• Effectively communicate Company policies, procedures, and guidelines to restaurant employees.
• Advise and train employees in best employee relations practices and strategies for managing grievances and conflicts.
• Support administration of Company training programs.
• Assist in developing strong labor/management relations and compliance with internal policies and procedures.
• Ensure Restaurant Managers receive timely notices of HR postings and correspondence.
• Assist in researching and auditing HR compliance including forms, labor law posters, and Company policies.
• Support the Operations Department with multiple HR related projects.
• Support other departments within Human Resources when needed.

Requirements

• Bilingual in Spanish is required.
• High school diploma or GED required; Bachelor's degree preferred.
• 2-4 years of clerical or administrative experience required.
• Experience working in or training in Human Resources is required.
• Knowledge of Microsoft Office Suite and ability to learn multiple data entry platforms, including Navex and ADP.
• Ability to effectively communicate both written and orally.
• Attention to detail and accuracy regarding time and organizational management.
• Extensive customer service skills.

Nice-to-haves

• College experience, Bachelor's or Associate's degree preferred.
• Experience with ADP Workforce Now.