Employee Relations Specialist

Avamere Living - Wilsonville, OR

Full-time

Wilsonville, OR

Nursing and Residential Care Facilities

About the position

The Employee Relations Specialist at Avamere Living plays a crucial role in fostering a positive work environment by consulting and advising leaders on employee relations issues. This position is responsible for addressing employee concerns, resolving conflicts, and implementing programs that enhance employee engagement and satisfaction.

Responsibilities

• Act as a primary point of contact for employee concerns and grievances.
• Investigate and resolve workplace issues, including conflicts, harassment, and discrimination complaints.
• Provide guidance and support to managers and employees on policy interpretation and conflict resolution.
• Act as the primary point of contact for union representatives, fostering constructive relationships to address labor issues effectively.
• Administer collective bargaining agreements (CBAs), ensuring adherence to contractual obligations.
• Develop, review, and update employee relations policies and procedures to ensure compliance with legal standards and organizational goals.
• Communicate and educate employees and managers on HR policies, procedures, and best practices.
• Design and implement programs and initiatives to boost employee morale and engagement.
• Conduct employee satisfaction surveys and analyze feedback to recommend improvements.
• Collaborate with HR teams to develop employee retention and career development strategies.
• Ensure adherence to labor laws and regulations, including FMLA, ADA, and EEO.
• Maintain accurate and confidential records of employee relations issues and resolutions.
• Assist with preparation for audits, investigations, and legal proceedings.
• Develop and deliver training programs on topics such as conflict resolution, diversity and inclusion, and effective communication.
• Provide coaching and support to managers and employees to enhance their interpersonal and management skills.
• Prepare reports on employee relations trends, issues, and resolutions for management review.
• Analyze data to identify patterns and recommend proactive measures to address potential issues.

Requirements

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
• A minimum of four years of experience as an HR Generalist with two years of focused employee relations and investigations.
• Proven experience in conflict resolution and workplace investigations.
• Experience with Microsoft systems and applications.

Nice-to-haves

• Professional HR certification (e.g., SHRM-CP, PHR).
• Experience working with Union and Labor Relations.
• Prior Human Resources experience in a healthcare delivery workplace.
• Prior experience in a multistate organization with multiple worksites.