Employee Relations Specialist

$58,000 - $58,000/Yr

Goodwill - Rochester, NY

Full-time - Mid Level

Rochester, NY

Social Assistance

About the position

The Employee Relations Specialist at Goodwill of the Finger Lakes plays a crucial role in managing workplace policies and ensuring compliance with employment laws. Reporting directly to the Chief People & Culture Officer, this position involves addressing complex workplace issues, providing expert guidance to employees, and maintaining a high level of confidentiality and emotional intelligence. The Specialist is responsible for implementing HR policies, conducting investigations, and fostering positive relationships within the organization.

Responsibilities

• Manage and administer workplace policies and employment law compliance.
• Advise management and employees on disciplinary actions and performance problems.
• Conduct investigations and interviews to resolve employee relations issues.
• Facilitate exit interviews to identify recurring issues and provide recommendations.
• Establish and maintain working relationships with managers and employees.
• Maintain knowledge of federal and state workplace employment laws.
• Interpret policies and standard operating procedures for consistency and compliance.
• Develop and deliver training programs on workplace policies and compliance.
• Review records and documentation of disciplinary actions for compliance.
• Assist the Employee Relations Administrator and refer employees to the Employee Assistance Program.

Requirements

• Bachelor's degree in Human Resources or related field.
• Two years of related experience in employee relations or HR.
• Working knowledge of federal and state regulations.
• Attention to detail and excellent organizational skills.
• Proven ability to operate independently and maintain confidentiality.
• Strong critical thinking and analytical skills.
• Excellent communication skills and high emotional intelligence.
• Proficiency in Microsoft Office.

Nice-to-haves

• Experience in conducting training programs.
• Familiarity with EEO and affirmative action guidelines.

Benefits

• Full-time position with a salary of $58,000 per year.
• Opportunity for professional development and training.