Employee Relations Specialist

Fuyao North America - Moraine, OH

Full-time - Mid Level

Moraine, OH

Nonmetallic Mineral Product Manufacturing

About the position

The Employee Relations Specialist at Fuyao Glass America Inc. serves as the primary point of contact for employee relations issues, acting as a liaison between employees, management, and Human Resources. This role is crucial in promoting a positive work environment, addressing employee concerns, and ensuring compliance with company policies and legal requirements.

Responsibilities

• Provide daily, face-to-face employee relations support to designated Production customers (management and employees).
• Field employee complaints or concerns, as well as requests for information, guidance, and counseling.
• Provide timely follow-up for resolution of employee concerns or requests.
• Serve as the focal point of contact for daily employee call in/call off and update the system accordingly.
• Conduct workplace investigations and escalate complex cases to the Legal Team.
• Recommend solutions or appropriate courses of action for workplace issues in accordance with company policy and applicable laws.
• Prepare reports on the types and frequency of actions taken.
• Review company policy and provide timely advice and support to management on progressive discipline or termination matters.
• Administer final paperwork and conduct exit interviews for terminations.
• Collaborate with internal HR and Legal support functions as needed.
• Facilitate employee relations training and development as needed.
• Stay informed of legal and regulatory requirements relevant to the organization.
• Contribute to employee relations best practice education and policy development.

Requirements

• 3-5 years of Human Resources or Employee Relations experience in a diverse, fast-paced work environment.
• Bachelor's degree, preferably with an emphasis in Human Resources Management or Labor Relations.
• Fluency in both English and Mandarin is preferred.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Exceptional communication, interpersonal, and listening skills.
• Excellent negotiation and conflict resolution skills.
• Strong customer service orientation with excellent follow-up skills.

Nice-to-haves

• Experience in a cross-cultural work environment.
• Experience in an automotive manufacturing environment.

Benefits

• Full-time position with competitive salary range.
• Equal Opportunity/Affirmative Action Employer.
• Drug-Free Workplace.