Employee Services/Human Resources

Big Y Foods - Springfield, MA

Full-time - Entry Level

Springfield, MA

Food and Beverage Retailers

About the position

The Employee Services Representative at Big Y Foods, Inc. is responsible for managing all human resource functions at their assigned locations. This role focuses on promoting employee engagement, diversity, equity, and inclusion while ensuring compliance with employment laws. The representative acts as an advocate for employees, addressing issues and conflicts, and facilitating recruitment, onboarding, and training processes.

Responsibilities

• Manage all human resource functions in assigned locations.
• Promote employee engagement and a diverse, equitable, and inclusive workplace.
• Act as an advocate for employees and the company.
• Resolve employee relation issues and conflicts through thorough investigations.
• Perform recruitment, onboarding, and company orientation processes.
• Provide career planning recommendations and follow up on employee training and development.

Requirements

• Possess leadership skills to foster a caring workplace culture.
• Support Diversity, Equity, and Inclusion initiatives.
• Maintain high ethics, integrity, and confidentiality.
• Exhibit approachability, patience, and composure.
• Project a clean and professional appearance.
• Possess excellent organizational, time management, and prioritization skills.
• Enforce compliance with company policies and procedures.
• Ability to work a flexible schedule.