Employee Services/Human Resources

Big Y Foods - Springfield, MA

Full-time - Entry Level

Springfield, MA

1,001-5,000 employees

Food and Beverage Retailers

About the position

The Employee Services Representative plays a crucial role in managing human resource functions at assigned locations, focusing on employee engagement, diversity, equity, and inclusion. This position advocates for employees while ensuring compliance with employment laws and fostering a positive workplace environment. Responsibilities include resolving employee relations issues, conducting investigations, and overseeing recruitment and onboarding processes.

Responsibilities

• Manage all human resource functions in assigned locations.
• Ensure employee engagement and a diverse, equitable, and inclusive workplace.
• Act as an advocate for employees and the company.
• Resolve employee relation issues and conflicts.
• Perform thorough investigations with proper documentation.
• Conduct recruitment, onboarding, and company orientation.
• Provide career planning recommendations and follow up on training and development.

Requirements

• Possess leadership skills to foster company culture.
• Support Diversity, Equity, and Inclusion initiatives.
• Maintain high ethics, integrity, and confidentiality.
• Exhibit approachability, patience, and composure.
• Project a clean and professional appearance.
• Possess excellent organization, time management, and prioritization skills.
• Enforce compliance with company policies and procedures.
• Work a flexible schedule as needed.
• Must be 18 years of age.