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Employment and Human Services Division Manager-Workforce Services
$120,027 - $153,645/Yr
County Contra Costa
posted about 2 months ago
Full-time - Senior
About the position
The Division Manager for Workforce Services at Contra Costa County is responsible for overseeing operations and policy for various benefit programs including CalFresh, CalWORKs, Welfare-to-Work, and Medi-Cal. This role involves managing supervisory staff and program analysts to ensure effective eligibility facilitation and policy dissemination, while upholding the department's commitment to exceptional customer service and community support.
Responsibilities
- Manage operations and policy for CalFresh, CalWORKs, Welfare-to-Work, and Medi-Cal benefit programs.
- Oversee supervisory staff and program analysts to facilitate eligibility and policy dissemination.
- Work cooperatively with stakeholders to ensure program compliance with regulations.
- Foster a culture of trust and accountability within the team.
- Drive the future vision of the Workforce Services Bureau.
Requirements
- Bachelor's degree in Business or Public Administration, Social or Behavioral Sciences, or a closely related field.
- Five years of full-time experience in a professional administrative position in social services, with two years at a supervisory or management level.
- Strong customer service skills and experience in data analysis.
- Excellent communication and strategic planning skills.
Nice-to-haves
- Strong interpersonal skills
- Experience in strategic planning
- Mastery of computer applications for data analysis and reporting.
Benefits
- Full-time position with a competitive salary range of $120,027.12 - $153,644.88 per year.
