Employment Service Assistant - Roseville & Warren

$35,073 - $45,365/Yr

Macomb County, MI - Mount Clemens, MI

Full-time

Mount Clemens, MI

Executive, Legislative, and Other General Government Support

About the position

Under the direction of the Career Center Supervisor, assists job seekers with Wagner/Peyser Employment Services activities, especially Unemployment Insurance work registration and job search assistance, assists with Reemployment Services and Eligibility Assessment (RESEA) orientations and job seeker workshops at one of the four career center locations of Macomb/St. Clair Michigan Works!

Responsibilities

• Assists job seekers with Wagner/Peyser Employment Services activities specifically, unemployment insurance work registration and job search assistance.
• Refers individuals directly to other suitable workforce development programs.
• Provides coverage for receptionists at the front desk as required.
• Assists with RESEA orientations and facilitates job seeker workshops.
• Operates an automobile to perform assigned job functions.
• Other duties as assigned.

Requirements

• Possession of a high school diploma or a certificate of successful completion of the General Educational Development Test (GED)
• One (1) year of professional experience providing customer service

Nice-to-haves

• Associate's degree or at least 60 credit hours from an accredited college or university in Human Services, Business Administration, Public Administration, or related field
• One (1) year of experience working with the operation of workforce development programs
• Two (2) years of professional experience providing customer service