Prisma Health-posted about 1 year ago
Full-time
Seneca, SC
Hospitals

The EMS Communications Specialist is responsible for receiving, scheduling, coordinating, and dispatching requests for medical transportation services. This role involves ensuring operational readiness of ambulance crews, tracking unit movements, and documenting patient information for resource utilization and reimbursement. The position requires compliance with Prisma Health's values and participation in staff meetings.

  • Verifies operational readiness of crews
  • Accepts calls requesting medical transportation services
  • Dispatches calls and tracks unit movements
  • Coordinates the delivery of service in a safe, courteous and efficient manner
  • Obtains and documents patient information necessary for appropriate utilization of resources and reimbursement
  • Prepares written documentation
  • Attends staff meetings
  • Performs other duties as assigned
  • High School diploma or equivalent OR post-high school diploma/highest degree earned
  • Emergency Medical Technician (EMT) or Emergency Medical Dispatch (EMD) certification - Preferred
  • One (1) year experience in a healthcare setting and/or emergency services dispatch preferred
  • Ability to prioritize emergent and non-emergent requests for service
  • Communication skills - Preferred
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