EMS Regional Manager of Operations

Lynx Ems - Cincinnati, OH

Full-time - Mid Level

Cincinnati, OH

About the position

The Regional Manager of Operations at Lynx EMS is responsible for overseeing and directing the operations within the Ohio region. This role involves managing key performance indicators, leading Operations Managers, and ensuring quality operations across all divisions. The position requires daily communication with health system stakeholders and may involve direct patient care activities.

Responsibilities

• Lead and develop Operation Managers; assist in establishing key performance indicators for each assigned division.
• Ensure the execution of quality operations through daily communication, oversight, and evaluation with Operation Managers.
• Manage the P&L for assigned region and ensure adherence to policies and processes.
• Interface daily with health system stakeholders and perform direct ALS and BLS patient care activities when needed.
• Meet with Medical Director to ensure medical protocols are being adhered to.
• Establish divisional quarterly employee EMS training.
• Serve as chairman of the safety committee within assigned region.
• Review current policies and procedures and suggest adjustments as needed.
• Other duties as assigned by the Regional Director of Operations.

Requirements

• Minimum 3 years of management experience in a related service industry.
• Progressive experience supervising an EMS workforce of commensurate size.
• Bachelor's degree or equivalent related industry experience.
• Minimum 5 years of experience as a licensed EMS provider at an EMT level.
• Paramedic Preferred.