Enablement Program Manager, Total Rewards

$121,800 - $182,700/Yr

Stripe - Chicago, IL

Full-time

Remote - Chicago, IL

Credit Intermediation and Related Activities

About the position

The Enablement Program Manager for Total Rewards at Stripe is responsible for developing and delivering enablement strategies and learning materials that enhance understanding of rewards programs among Stripes and internal partners. This role requires expertise in learning design, project management, and facilitation, aiming to create a seamless experience that aligns with business objectives.

Responsibilities

• Develop strong working knowledge of Stripe's rewards programs and user sentiment
• Leverage a users-first approach to design highly relevant, succinct, and clear enablement assets
• Build with change management in mind and guide teams to articulate the story for Stripes, managers, and leaders
• Use data to understand and solve for user and partner personas, friction points, and impacts
• Qualitatively and quantitatively assess and improve the effectiveness of training and enablement
• Collaborate with cross-functional stakeholders, business leaders, and subject matter experts during the design and development process
• Facilitate and/or work with facilitators to deliver ongoing developmental experiences
• Operationalize our TR/People brand standards and assets; own user-facing experience via internal rewards website
• Advise and consult on TR/People enablement initiatives to upskill extended teams and maintain high quality standards

Requirements

• 5-7+ years of experience in relevant learning & development and/or People spaces
• Extensive experience designing, building, and delivering effective enablement solutions that scale
• Strong organization and project/program management experience
• Excellent analytical and critical thinking skills
• Outstanding written and verbal communication skills
• Comfort working both autonomously and cross-functionally
• Ability to adapt and manage competing priorities in an ambiguous and fast-paced environment
• Passion for learning, coaching, and continuous improvement

Nice-to-haves

• Experience with eLearning development and graphic design
• Understanding of how learning technologies impact the user experience
• Comprehensive knowledge of design thinking and design thinking processes

Benefits

• Equity
• Company bonus or sales commissions/bonuses
• 401(k) plan
• Medical benefits
• Dental benefits
• Vision benefits
• Wellness stipends