Enablement Program Manager

Phenom People - Ambler, PA

Full-time - Mid Level

Ambler, PA

Professional, Scientific, and Technical Services

About the position

The Instructional Designer for Enablement will be responsible for designing, developing, and delivering high-quality instructional materials and programs aimed at enhancing the skills and knowledge of the Revenue team members. This role requires a creative and strategic thinker with strong instructional design experience, particularly in technology-enabled learning environments.

Responsibilities

• Collaborate with subject matter experts (SMEs) to identify training needs and define learning objectives.
• Design and develop engaging and effective instructional materials, including e-learning courses, instructor-led training, job aids, and multimedia content.
• Utilize instructional design methodologies and adult learning principles to create comprehensive training programs.
• Develop assessments to measure learning outcomes and ensure alignment with training objectives.
• Develop engaging audience experiences within enablement to drive gamification & engagement.
• Maintain a central repository of training materials and resources.
• Continuously evaluate and update training materials to ensure relevance and effectiveness.
• Use learning management systems (LMS) to track, manage and deliver training programs.
• Incorporate feedback from stakeholders to improve instructional materials and delivery methods.
• Stay current with industry trends and best practices in instructional design and enablement.

Requirements

• Bachelor's degree in Instructional Design, Education, Training and Development, or a related field; Master's degree preferred.
• Minimum of 3-5 years of experience in instructional design, preferably in a B2B corporate or technical environment.
• Strong understanding of instructional design models (e.g., ADDIE, SAM) and adult learning principles.
• Proficiency in e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate) and multimedia editing software.
• Experience with gamification and interactive learning technologies.
• Knowledge of graphic design principles and tools (e.g., Adobe Creative Suite).
• Experience in governing content on enablement platforms such as Highspot.
• Experience with LMS administration and delivery of online training.
• Excellent project management skills and the ability to manage multiple projects simultaneously.
• Strong written and verbal communication skills.
• Ability to work collaboratively with cross-functional teams and build effective working relationships.
• Familiarity with data analysis and reporting tools to measure training effectiveness.
• Knowledge of sales processes and methodologies is a plus.
• Experience with HR Technology or SaaS products is a plus.

Nice-to-haves

• Experience with gamification and interactive learning technologies.
• Knowledge of sales processes and methodologies is a plus.
• Experience with HR Technology or SaaS products is a plus.

Benefits

• Benefits/programs to support holistic employee health
• Flexible hours and working schedules
• Growing organization with career pathing and development opportunities
• Tons of perks and extras in every location for all Phenoms!