Endoscopy Account Manager - Providence, RI

Olympus - Providence, RI

Full-time - Mid Level

Providence, RI

5,001-10,000 employees

Merchant Wholesalers, Durable Goods

About the position

The Endoscopy Account Manager (EAM) is responsible for selling all products related to Gastrointestinal (GI) Care within a designated geographical territory. This role involves developing and implementing a local business plan aligned with Medical Business goals to maximize product sales and profitability. The EAM collaborates with field support personnel and sales colleagues to coordinate activities that best serve customers and drive business focus.

Responsibilities

• Meet or exceed sales objectives within a designated territory.
• Identify and pursue capital, disposable, and repair service business at the account level through routine calls and visits to existing and new customers.
• Implement sales strategy for all product groups within the Endoscopy division by determining key decision-makers and establishing Olympus product use in major accounts.
• Understand and utilize group contracts to ensure compliance.
• Establish and maintain contact with key customers, clinicians, and decision-makers in assigned accounts, including travel to customer facilities for onsite support.
• Develop and maintain effective knowledge of the overall GI business in the evolving healthcare marketplace.
• Provide necessary after-sale service to accounts and pursue additional business opportunities.
• Provide input to Service and Marketing organizations regarding sales forecasts and competitive activity.
• Maintain accurate customer information records via CRM system.
• Care for and maintain Olympus demo and sample equipment.

Requirements

• Bachelor's Degree strongly preferred or equivalent combination of education and experience required.
• Minimum of 3 years of sales, marketing, or clinical experience in healthcare, preferably in gastroenterology or endoscopy, including at least 1 year of sales experience in capital equipment.
• Experience with CRM software (Salesforce) is required.
• Basic computer skills (MS Office) and strong communication (verbal & written) skills are necessary.
• High degree of initiative and creativity with the ability to meet deadlines and work with minimal supervision.
• Proven track record of success in sales and business planning.
• Strong closing skills and ability to work well in teams.

Nice-to-haves

• Clinical or medical device selling/marketing experience is strongly desired.
• Specialized knowledge of human anatomy/physiology and related diseases where Olympus products might be utilized is preferred.

Benefits

• Paid parental leave
• Paid holidays
• Health insurance
• Dental insurance
• Tuition reimbursement
• Adoption assistance
• Employee assistance program
• Vision insurance
• 401(k) matching
• Opportunities for advancement