Energy Analyst, Program Operations (Hybrid)

$44,680 - $75,956/Yr

ICF International - Atlanta, GA

Full-time - Entry Level

Remote - Atlanta, GA

Administrative and Support Services

About the position

As an Energy Analyst in the Program Operations team at ICF, you will play a crucial role in supporting the Utility Programs and Services Division. This position is hybrid, allowing for remote work with local travel, and is based in Atlanta, GA. Your primary responsibilities will include the preparation and submission of incentive invoices, collaborating with both internal and external staff to ensure that all invoicing activities are executed efficiently. You will also liaise with various teams such as IT, Marketing, Reporting, and Customer Care, coordinating and resolving action items as necessary. In addition to invoicing, you will be responsible for updating client reports and assisting in the preparation and delivery of presentations for both internal and client-facing meetings. Maintaining internal organizational charts and distribution lists will also be part of your duties, along with creating and managing Excel spreadsheets and databases for tracking purposes. You will perform maintenance on SharePoint and respond to employee access requests, ensuring that the onboarding site for new employees is up to date. Your role will also involve documenting operational processes and implementing streamlined procedures where applicable, as well as maintaining shared files and program documents to ensure that all staff have access to the latest materials. This position offers a unique opportunity to apply your academic and industry knowledge while gaining exposure to major projects and interacting with experts and clients in the field. You will be part of a cross-functional team, contributing to the development of innovative and high-quality products and services. ICF values work-life balance and offers flexible workplace arrangements, making it an ideal environment for personal and professional growth.

Responsibilities

• Preparation and submission of incentive invoices
• Collaborate with internal and external staff to ensure all activities related to invoicing are executed
• Liaise with IT, Marketing, Reporting, and Customer Care teams, coordinating and resolving action items
• Update client reports
• Assist in preparation and delivery of internal and client presentations
• Create and maintain internal organizational charts and distribution lists
• Create and maintain Excel spreadsheets and databases for internal tracking
• Perform SharePoint maintenance and respond to employee access requests
• Help maintain employee onboarding site
• Document operational processes and implement streamlined processes where applicable
• Maintain and update shared files, resources, and program documents to ensure all program staff has access to the latest versions of materials
• Assist in preparation of regulatory filings
• Other duties as required to support our work nationally and provide direct support to division leadership as needed

Requirements

• Bachelor's Degree (Candidates can substitute one year of experience for each year of education)
• 1+ years of relevant experience
• Experience with MS Office Applications (Word, PowerPoint, Outlook, Excel)
• An advanced understanding of Excel is required

Nice-to-haves

• Strong organizational skills with the ability to prioritize work and exercise independent judgment
• Ability to carry out oral and written instructions thoroughly
• Ability to work under strict deadlines in a fast-paced environment
• Excellent written and oral communications
• Sound business ethics, including the protection of proprietary and confidential information
• Interpersonal skills including the ability to work with all levels of internal staff, as well as outside clients and vendors

Benefits

• 401(k) matching
• Employee stock purchase plan
• Tuition reimbursement