Energy Assistance Worker - Luzerne CAO (Seasonal)

$42,307 - $63,149/Yr

Commonwealth Of Pennsylvania - Wilkes-Barre, PA

Full-time - Entry Level

Wilkes-Barre, PA

Administration of Human Resource Programs

About the position

The Energy Assistance Worker position at the Luzerne County Assistance Office is a seasonal role focused on supporting the Low-Income Home Energy Assistance Program (LIHEAP). The primary responsibility is to process benefit applications, ensuring that eligible citizens receive assistance to maintain warmth during the winter months. This role involves direct interaction with clients, data entry, and collaboration with heating vendors, all under the supervision of a casework supervisor.

Responsibilities

• Process initial benefit applications for LIHEAP.
• Handle CRISIS applications for LIHEAP.
• Interview clients to gather necessary information.
• Coordinate with heating vendors to facilitate assistance.
• Review applications to determine eligibility for benefits.
• Perform data entry and completion tasks accurately.
• Undertake other related responsibilities as needed.

Requirements

• Two years of experience in general office work that included interviewing the public.
• An equivalent combination of experience and training may be accepted.
• Must meet the Pennsylvania residency requirement.

Nice-to-haves

• Experience in social services or community assistance programs.
• Familiarity with LIHEAP or similar energy assistance programs.

Benefits

• Seasonal employment with potential for rehire in subsequent seasons.
• Opportunity to make a positive impact in the community.