Energy Assistance Worker - Luzerne CAO (Seasonal)

Commonwealth Of Pennsylvania - Wilkes-Barre, PA

Full-time - Entry Level

Wilkes-Barre, PA

Administration of Human Resource Programs

About the position

The Energy Assistance Worker position is a seasonal role within the Department of Human Services, focused on assisting citizens through the Low-Income Home Energy Assistance Program (LIHEAP). The primary responsibility is to process benefit applications, ensuring that eligible individuals receive the necessary support to maintain warmth during the winter months. This role involves direct interaction with clients and coordination with heating vendors, making a significant impact on the community's well-being.

Responsibilities

• Process initial benefit applications for LIHEAP.
• Process CRISIS applications for LIHEAP.
• Interview clients to gather necessary information.
• Coordinate with heating vendors to facilitate assistance.
• Review applications to determine eligibility for benefits according to regulations.
• Perform data entry and complete related tasks under supervision.
• Undertake other related responsibilities as needed.

Requirements

• Two years of experience in general office work including public interviewing, or an equivalent combination of experience and training.
• Ability to perform essential job functions.

Nice-to-haves

• Experience in social services or community assistance programs.

Benefits

• Free parking available.
• Potential for overtime.