Energy Efficiency Account Manager (Eastern Shore Maryland)

CMC Energy Services - Fort Washington, PA

Full-time - Mid Level

Fort Washington, PA

Professional, Scientific, and Technical Services

About the position

The Energy Efficiency Account Manager will be responsible for acquiring non-residential utility customer participation in utility energy efficiency programs. This role involves building awareness within assigned industry sectors and serving as a liaison between utility customers, Trade Ally Account Managers, and technical engineering teams to achieve overall program energy savings goals.

Responsibilities

• Acquire non-residential utility customer participation in energy efficiency programs.
• Build awareness within assigned industry sectors.
• Serve as the primary point of contact for business customers and contractors.
• Maintain and develop ongoing customer relationships to ensure satisfaction and future opportunities.
• Provide technical assistance on energy efficient technologies to various stakeholders.
• Independently build relationships with key market actors in the building energy industry.
• Recruit, train, and educate customers on identifying qualifying projects for utility programs.
• Secure appointments with decision makers to discuss energy efficiency solutions.
• Assist customers in completing program applications and gathering necessary documentation.
• Review technical specifications and engineering calculations for energy efficiency projects.
• Work with utility clients to capture energy efficiency opportunities and drive customer participation.
• Maintain tracking of account management activities in the CRM system.
• Prepare status reports to monitor progress towards program goals.
• Drive energy saving conversations and program guidelines with target customers.
• Conduct work in compliance with OSHA and company safety procedures.

Requirements

• Bachelor's degree in Engineering, Energy, Building Science, Construction Management, Business, or related field.
• 3+ years of experience in commercial and industrial energy or building efficiency.
• 2+ years of sales and/or account management experience.
• Extensive industry vertical customer expertise for effective communication.
• Knowledge of customer industry sectors such as National Accounts, Schools, Healthcare, Manufacturing, and Municipalities.
• Strong customer engagement skills at senior levels.
• Ability to work autonomously and collaboratively in a team environment.
• Strong interpersonal and presentation skills.
• Experience with Customer Relationship Management (CRM) systems.
• Certified Energy Manager, LEED, or other industry certifications preferred.
• Working knowledge of building science and energy systems.
• Knowledge of energy efficiency policies in the US preferred.
• Strong organizational, project management, and problem-solving skills.
• Ability to communicate clearly and effectively in speech and writing.
• Valid driver's license and personal vehicle required.

Nice-to-haves

• Certified Energy Manager or other industry certifications.
• Experience in customer engagement at senior levels.
• Knowledge of energy efficiency policies in the US.

Benefits

• Competitive salary based on experience and qualifications.