Energy/Retail Store Manager

Southern States Cooperative - Amelia Court House, VA

Full-time - Mid Level

Amelia Court House, VA

Repair and Maintenance

About the position

The position is responsible for overseeing the daily operations of a Southern States Cooperative, Inc. (SSC) local farm supply, managed co-op, petroleum, or retail service center. The role focuses on driving profitability through effective leadership, customer service, sales, and operational excellence, while ensuring compliance with company policies and government regulations.

Responsibilities

• Execute a strategic retail operations plan that aligns with customer service, sales, and financial goals.
• Utilize standard operating procedures to maximize efficiencies and comply with regulations.
• Direct daily operations to optimize resources and achieve profitability targets.
• Review and analyze financial reports to identify opportunities for increased efficiency.
• Handle escalated customer inquiries and manage showroom merchandising as needed.
• Oversee warehouse operations including receiving and customer delivery.
• Lead daily housekeeping duties to maintain a safe and welcoming environment.
• Coach facility team members to drive sales through excellent customer service.
• Establish clear performance objectives and support employee engagement initiatives.
• Coordinate with division leadership to establish staffing plans for seasonal volume adjustments.
• Oversee the hiring process and conduct performance reviews for facility positions.
• Promote recognition programs for individuals and teams.
• Develop and maintain communication with local civic leaders and patrons.
• Direct and perform field sales to strengthen business relationships.
• Research regional merchandising techniques and pricing trends.
• Collaborate with corporate and regional counterparts for optimal pricing and inventory management.
• Supervise vehicle and equipment maintenance programs and order necessary tools and parts.
• Perform physical inspections and oversee business office functions including accounting and payroll.
• Ensure compliance with SSC policies and government regulations, safeguarding facility assets.
• Maintain an inventory control program to minimize shrinkage and monitor facility security.
• Direct safety initiatives and maintain a clean, safe facility in compliance with OSHA and EHS standards.

Requirements

• Bachelor's Degree in business management or related field.
• Minimum of five years of related experience in agribusiness or a related industry.
• At least two years in a leadership role.
• Demonstrated commitment to SSC mission, vision, and values.
• Ability to apply knowledge of daily operations to drive sales and minimize expenses.
• Knowledge of regulations governing storage and distribution of agricultural products and refined fuels.
• Ability to perform strategic planning for facility sales and operations.
• Experience in data analysis to optimize performance and increase profitability.
• Budget management skills and ability to monitor expenses.
• Creative thinking and problem-solving skills.
• Strong communication skills with all levels of the organization.
• Customer-focused interpersonal skills and professional communication.
• Servant leadership qualities and ability to motivate teams.
• Ability to maintain composure in conflict and stressful situations.
• Attention to detail and accountability.
• Computer literacy, particularly with MS Office products.

Nice-to-haves

• Previous experience managing daily business operations.
• Previous Southern States work experience.

Benefits

• Health insurance
• 401k retirement plan
• Paid holidays
• Employee discounts
• Professional development opportunities