Energy Service/Burner Tech

Southern States Cooperative - Leesburg, VA

Full-time - Entry Level

Leesburg, VA

Building Material and Garden Equipment and Supplies Dealers

About the position

The position involves performing installation, maintenance, and repair of propane and/or oil burning systems, HVAC units, equipment, and appliances for Southern States Cooperative, Inc. (SSC) customers. The role may also include repair and maintenance work on diesel or gasoline tanks and equipment, with a strict adherence to government regulations and SSC operating procedures while working independently. The complexity of essential job functions increases with grade level.

Responsibilities

• Maintain regular communication with facility leadership regarding daily service dispatching for new installation, repair and maintenance of appliances, systems and related equipment.
• Safely install and repair propane, oil burning, diesel and/or gasoline systems, equipment, and appliances according to federal and state codes.
• Calibrate equipment to proper settings and effectively utilize HVAC, mechanical, electrical, millwright, plumbing, and other specialized skills and tools as determined by the job.
• Read and effectively interpret electrical and mechanical blueprints, manuals, engineering specifications, diagrams, meters, gauges, and control panels to perform installations and repair equipment.
• Gather and analyze information to diagnose malfunctions and troubleshoot systems.
• Represent SSC in a positive manner by providing reliable and prompt service to customers and communicating in a professional and courteous manner.
• Provide usage instructions for all equipment and appliances serviced, review account details, collect payments or provide invoices, and confirm future service with customers.
• Discuss new equipment sales with current and prospective customers, conduct site surveys, and assist customers in making informed decisions by reviewing options and presenting recommendations.
• Effectively operate SSC commercial motor vehicles in compliance with government regulations and SSC policy, performing routine maintenance and repair to keep vehicles in good working condition.
• Depending upon location, may load and deliver supplies of propane and/or other fuels according to standard operating procedures.
• Prepare and maintain invoices, reports, logs, vehicle and equipment maintenance records and other related documents accurately and in a timely manner.
• Maintain complete and up-to-date files on parts manuals, service manuals, and service bulletins, as well as files on all equipment sold including design, bill of materials, follow-up report, guarantee and warranty cards, and records of service.
• Ensure that all in-warranty parts are returned to supplier along with proper information for credit.
• Maintain adequate parts inventory and assist with taking physical inventory of parts, equipment and merchandise, adhering to inventory control initiatives.
• Participate in specialized training, certification courses, and/or meetings as requested, learning and developing techniques to enhance job performance and stay current on industry safety and operational standards.
• Maintain a clean and orderly work area by keeping tools, equipment and supplies in proper places, minimizing waste and properly disposing of waste material.
• Perform work safely to avoid harm to yourself, customers, property, co-workers, equipment, or inventory, utilizing Personal Protective Equipment (PPE) as required.

Requirements

• Experience in installation, maintenance, and repair of HVAC systems and propane/oil burning systems.
• Ability to read and interpret blueprints, manuals, and technical specifications.
• Strong troubleshooting and diagnostic skills for mechanical and electrical systems.
• Valid driver's license and ability to operate commercial motor vehicles in compliance with regulations.
• Knowledge of safety regulations and procedures, including OSHA and EHS standards.

Nice-to-haves

• Certification in HVAC or related fields.
• Experience with diesel or gasoline systems and equipment.
• Previous customer service experience in a technical field.

Benefits

• Health insurance
• 401k plan
• Paid time off
• Training and development opportunities