Engagement & Event Manager

$45,760 - $49,920/Yr

The Hippodrome Theatre - Baltimore, MD

Full-time

Baltimore, MD

About the position

The Engagement & Events Manager at The John Gore Organization is responsible for overseeing the operations and execution of various events at a state-of-the-art event space in downtown Baltimore. This role requires strong organizational skills, attention to detail, and a passion for creating memorable experiences for clients and guests. The manager will coordinate all logistical aspects of events, serve as the main point of contact for clients, and collaborate with marketing and sales teams to promote the venue.

Responsibilities

• Plan, organize, and execute a wide range of events including corporate meetings, conferences, weddings, parties, and community gatherings.
• Coordinate all logistical aspects of events, including catering, AV equipment, decor, staffing, and other services as required.
• Serve as the main point of contact for clients throughout the event planning process, ensuring their needs and expectations are met and exceeded.
• Conduct site tours for potential clients and assist with event inquiries and bookings.
• Collaborate with marketing and sales teams to promote the event space and attract new clients.
• Supervise event setup, operations, and breakdown to ensure smooth transitions and adherence to event timelines.
• Handle post-event evaluations and report on outcomes, making recommendations for improvements as needed.
• Maintain relationships with vendors, suppliers, and partners to ensure quality service delivery and cost-effectiveness.
• Stay updated on industry trends and best practices to continuously enhance the event experience offered by our venue.

Requirements

• Previous experience in the events and entertainment field preferred.
• Strong organizational and multitasking skills with the ability to manage multiple events simultaneously.
• Ability to read, analyze, and interpret event documents and contracts.
• Ability to respond to inquiries or complaints from customers, partners, or members of the industry.
• Excellent communication and interpersonal skills with the ability to build relationships and work effectively with clients, vendors, and team members.
• Detail-oriented mindset with a creative approach to problem-solving.
• Proficiency in event management software, MS Office Suite, and social media platforms.

Benefits

• Competitive hourly wage of $22.00 - $24.00 per hour.