Engagement, Inclusion and Employee Relations Coordinator

$54,080 - $55,016/Yr

Community Services For The Developmentally Disabled - Buffalo, NY

Full-time

Buffalo, NY

Social Assistance

About the position

The Engagement, Inclusion and Employee Relations Coordinator at Community Services for Everyone Inc. plays a pivotal role in fostering a positive workplace culture that emphasizes respect, appreciation, and inclusion among all employees. This position is responsible for administering employee relations, engagement, and services functions, ensuring that the agency's commitment to diversity, equity, and inclusion (DEI) is at the forefront of all initiatives. The coordinator will serve as a leader in employee relations and retention, focusing on enhancing the agency's DEI initiatives and supporting all DEI committee functions. In this role, the coordinator will manage employee relations by encouraging positive interactions between employees and supervisors. They will provide consultation to managerial and supervisory staff on various issues, including wellness, leadership, team building, and compliance with labor standards. The coordinator will also partner with program directors to improve employee retention and morale, actively participate in wellness initiatives, and ensure that wellness communications are effectively disseminated to all employees. The coordinator will attend department meetings to foster team cohesion, participate in community events, and collaborate with community relations staff to develop activities that promote the agency. They will conduct reviews of employee concerns, communicate findings to the Human Resources Director, and implement resolutions. Additionally, the coordinator will analyze performance management systems, monitor the Employee Recognition Program, and promote a Total Quality Management approach to DEI initiatives. They will also provide learning opportunities related to DEI and maintain professional relationships to stay current with HR regulations and practices.

Responsibilities

• Manages employee relations, encouraging positive employee-supervisor interactions.
• Provides consultation to Agency managerial and supervisory staff on issues relating to positive employee interactions, wellness, leadership and teambuilding, labor standards and management practices, and compliance with applicable laws.
• Partners with Program directors to improve employee relations, retention and morale at the Agency.
• Actively participates in Agency wellness initiatives and works with the HR Benefits Coordinator to ensure wellness initiatives meet the needs of the diverse Agency workforce.
• Works with Agency Human Resources and corporate communication staff to ensure all employees receive wellness communications.
• Assists with implementing wellness strategies and measures participation in the Agency wellness program.
• Regularly attends department and site staff meetings to improve employee relations among teams; suggests team building activities when necessary to bring teams together.
• Attends employee and/or community events and participates in employee led committees to encourage positive employee relations.
• Partners with community relations staff to develop and implement targeted community activities that promote the Agency.
• Conducts review of circumstances surrounding employee concerns and communicates findings to Human Resources Director and Corporate Compliance Officer and implements resolutions.
• Effectively communicates with Agency management regarding Human Resources and Agency related subjects and issues.
• Reviews Performance Management System and ensures consistency throughout the Agency. Analyzes trends and makes recommendations for improvement.
• Monitors and implements changes to the Employee Recognition Program.
• Promotes a Total Quality Management approach for DEI area initiatives including identifying, measuring, monitoring and modifying HR and Agency procedures to ensure an inclusive and equitable approach.
• Provides an analysis of new employee surveys and exit interviews; makes recommendations to help improve future results.
• Is knowledgeable about the benefits and perks offered by the Agency and makes suggestions for changes as needed to ensure employee needs are being met and employees feel benefits and perks are accessible to them.
• Is knowledgeable about the recruitment function and works with recruitment staff to advertise to and recruit diverse populations; reviews advertising to ensure it is inclusive.
• Attends management staff meeting and communicates pertinent information.
• Provides inclusion learning opportunities to employees to increase knowledge and awareness of DEI. Coordinates a lending library of DEI and other pertinent human services information for all Agency employees.
• Acts as the head of the DEI Committee presents an annual Diversity Plan to Agency leadership.
• Maintains professional relationships and memberships that assist in providing information necessary to keep current with Human Resources related subjects and regulations.

Requirements

• Bachelor's Degree and two (2) years of Human Resources experience.
• One (1) year experience in a role that focused on DEI initiatives.
• Knowledge of Human Resources functions and related laws.
• Strong knowledge of DEI standards, practices and/or resources.
• Ability to organize, plan and administer policies.
• Working knowledge of Microsoft Word and Excel.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance