Engagement Manager Primary Market Research

Trinity Partners - Waltham, MA

Full-time - Mid Level

Waltham, MA

1,001-5,000 employees

Professional, Scientific, and Technical Services

About the position

The Engagement Manager will lead all phases of qualitative and quantitative primary market research projects, supporting both solo marketing research initiatives and larger consulting engagements. This mid-level position involves project management, client relationship management, and team leadership within a fast-growing research team at Trinity Life Sciences.

Responsibilities

• Lead all phases of research including discussion guide and/or questionnaire design, data collection oversight, data analysis, presentation development, staff assignments, and coordination of tasks.
• Manage client relationships and serve as the point of contact for clients.
• Aid in proposal development and study design, including sample frame and appropriate methodology.
• Identify sales opportunities with existing clients.
• Manage, mentor, and develop assigned staff.
• Collaborate on cross-functional consulting engagements as assigned.
• Serve as a point of contact on PMR-related inquiries by internal and external parties.
• Perform other related tasks as assigned.

Requirements

• Bachelor's degree required; advanced degree preferred.
• Minimum of 5 - 8 years direct supplier side pharmaceutical marketing research experience.
• Hands-on experience with discussion guide writing, design of questionnaires, analysis of data, and creation and delivery of presentations related to pharmaceutical marketing research projects.
• At least 3 years of project, people, and client management experience required.
• Well-developed knowledge of custom marketing research methodologies applied to various business needs.
• Experience in discussion guide development and moderating qualitative interviews.
• Knowledge/experience in a broad range of quantitative and qualitative methodologies.
• Well versed in the pharmaceutical industry including global healthcare systems.
• Advanced experience with key software for business including Excel and PowerPoint; statistical software skills (SAS / SPSS / R etc.) a plus.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong data visualization and slide development skills.
• Solid business acumen and marketing orientation.
• Strong work ethic with a desire to exceed expectations.
• Demonstrated ability to multi-task across multiple projects.