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The Engagement Specialist at YouthCare plays a crucial role in the daily management of the Adolescent Shelter, which serves young people aged 12-17 experiencing homelessness. This position is designed to create a safe and supportive environment for vulnerable youth, helping them transition towards self-sufficiency. The Engagement Specialist will work under the supervision of the Program Manager or Supervisor, ensuring that the shelter operates smoothly and meets the needs of its residents. The role requires a commitment to building trust and rapport with young people, many of whom have faced significant challenges, including housing instability and exploitation. In this position, the Engagement Specialist will engage, support, and coach young people using healing-centered engagement practices and a strength-based approach. Responsibilities include providing on-site supervision, crisis intervention, and maintaining professional boundaries while fostering a nurturing environment. The specialist will also be responsible for completing necessary paperwork, maintaining accurate case records, and adhering to agency policies and procedures. Collaboration with site staff, partners, and volunteers is essential to create a dynamic and constructive atmosphere for the youth. The Engagement Specialist will develop and deliver programming aimed at fostering life and social skills, ensuring that young people are equipped with the tools they need for long-term stability. This includes coordinating basic needs, facilitating educational and recreational activities, and providing transportation for outings. The position requires flexibility in scheduling, as shifts may include evenings, weekends, and holidays. Overall, the Engagement Specialist is a vital part of YouthCare's mission to empower young people and help them achieve their potential.
