Engineer Field

University Health System - San Antonio, TX

Full-time

San Antonio, TX

Hospitals

About the position

The Engineer Field position is primarily focused on the repair and installation of computer hardware equipment. This includes personal computers, printers, terminals, and other related devices. The technician will be responsible for diagnosing hardware issues, performing repairs, and ensuring that all equipment is functioning properly. The role requires a hands-on approach to troubleshooting and resolving technical problems, as well as the ability to work independently and as part of a team. The technician will also be expected to maintain accurate records of repairs and installations, and to communicate effectively with other team members and departments regarding equipment status and needs. In addition to repair and installation tasks, the technician will be involved in the setup and configuration of new equipment, ensuring that all systems are integrated into the existing network. This may involve working with various operating systems, including Windows N/T and Windows XP, as well as Microsoft Office products. The technician will need to stay updated on the latest technology trends and advancements in computer hardware to provide the best service possible. The position requires a proactive approach to problem-solving and the ability to work under pressure, especially when dealing with urgent repair requests. The technician will also be expected to provide support and training to end-users on the proper use of equipment and software, contributing to a positive user experience.

Responsibilities

• Repair and install personal computers, printers, terminals, and other computer-related equipment.
• Diagnose hardware issues and perform necessary repairs.
• Maintain accurate records of repairs and installations.
• Set up and configure new equipment for integration into the existing network.
• Provide support and training to end-users on equipment and software usage.
• Stay updated on the latest technology trends and advancements in computer hardware.

Requirements

• High school graduation or its equivalent is required.
• Completion of specialized electronics courses is required.
• An associate's degree in electronics is preferred.
• One year's experience in terminal, printer, and personal computer repair is required.
• Experience in UH internships may be considered and approved by the CIO as a substitute for on-the-job experience.
• One year's experience with Windows N/T, Windows XP, and Microsoft Office products is required.
• A+ Certification and two years experience in terminal, printer and personal computer repair is preferred.