Boston Properties - Washington, DC

posted about 2 months ago

Full-time - Mid Level
Washington, DC
Real Estate

About the position

The primary purpose of this position is to maintain the integrity of all building systems, operate the building efficiently, and perform a variety of tenant services while ensuring positive tenant relations in accordance with Boston Properties' established operational and safety procedures. The role involves overseeing the day-to-day operations, maintenance, and repair of all building and site systems for assigned properties, which include HVAC, electrical, lighting, plumbing, energy management, water treatment, hardware, keying, and fire protection. The position requires a proactive approach to ensure that all systems are functioning optimally and that tenant requests are addressed promptly and effectively. In this role, the individual will perform and/or oversee the installation, fabrication, construction, troubleshooting, and repair or maintenance of complex mechanical and electrical equipment independently. The technician will receive work assignments, plan and generate work to be performed, and obtain necessary tools, equipment, and materials to complete assignments in a timely manner. Additionally, the position involves overseeing and assisting Building Engineers and Maintenance Technicians with troubleshooting building systems as needed, as well as monitoring contractors and inspecting their work. The technician will be responsible for maintaining logs on daily activities and events, providing technical support to the Lead and Chief Engineer, and assisting in the technical training of less experienced staff. Effective communication is essential, as the technician must report the status and activity of building operations and conditions to the appropriate parties. The role requires flexibility, as the technician must be available for various shifts, including nights, weekends, and holidays, to ensure adequate building coverage and respond to after-hours emergencies such as fire, flooding, and severe weather. Promoting and maintaining a high standard in the operation and appearance of the properties is crucial, as is establishing and maintaining positive relations with tenants through proactive communication and high levels of customer service. The technician will also assist in monitoring and implementing OSHA requirements and may procure vendor/contract prices for mechanical parts, equipment, and tools as needed.

Responsibilities

  • Perform and/or oversee the day-to-day efficient operation, maintenance and repair of all building and site systems for assigned properties.
  • Perform and/or oversee the installation, fabrication, construction, troubleshooting and repair or maintenance of complex mechanical and electrical equipment independently.
  • Receive work assignments, plan and/or generate work to be performed and obtain necessary tools, equipment and materials.
  • Oversee and/or assist Building Engineers and Maintenance Technicians with troubleshooting of building systems as needed.
  • Assist in the monitoring of contractors, inspecting work and generating deficiency lists.
  • Provide proper care to the assigned equipment, tools, and uniforms. Keep the shop, penthouse equipment rooms and common areas clean, organized and safe.
  • Follow and/or oversee inspection and service procedures outlined in the preventive maintenance and loss control programs.
  • Accurately complete tenant requests, repair work and related records for the respective site/buildings as required.
  • Regularly inspect all areas of the site/building(s) and report deficiencies as well as suggestions for improvements.
  • Employ service procedures and techniques in accordance with established procedures.
  • Maintain logs on daily activities and events as required.
  • Provide technical support to the Lead and Chief Engineer. Assist in the technical training of less experienced staff.
  • Effectively communicate to the appropriate party/parties the status and activity of building operations and conditions.
  • Available for various shifts, to fill in for other staff, and to work extended hours, nights, weekends and holidays to ensure adequate building coverage and perform necessary repairs as needed.
  • Promote and maintain a high standard in the operation and appearance of the properties.

Requirements

  • High School diploma or equivalent educational certification preferred.
  • A minimum of 4 to 6 years as a Maintenance Technician / Building Engineer or equivalent field experience required including working knowledge of commercial office building systems.
  • Comprehensive training and certification in HVAC and other technologies relating to building engineering and/or equivalent job related training and experience.
  • Ability to work independently with limited supervision in a fast paced environment and deal effectively with multiple, simultaneous deadlines and projects.
  • Advanced knowledge of OSHA, NEC and NFC codes and regulations.
  • Ability to participate in on-call schedule for after hour calls required.
  • Strong technical and problem solving abilities including those related to mechanical controls and Building Automation Systems.
  • Intermediate skills necessary to operate computer for general day to day work and communications.
  • Ability to effectively communicate in writing as needed.
  • Strong working knowledge of web based work order systems, such as Angus, Interwise, Energy Link or similar required.
  • Demonstrate exemplary tenant relation skills. Project a positive appearance and attitude at all times.
  • Flexibility to work at various properties that may be assigned from time to time.
  • Possess knowledge of safe and efficient operation of all equipment, power and hand tools, including but not limited to, a snow blower.
  • Valid driver's license and satisfactory driving record when required.
  • Licenses(s) for applicable jurisdiction and equipment as required based on location.

Nice-to-haves

  • SMT certification or enrollment in program preferred.
  • CFC certification for the type of equipment serviced. (Universal Certification preferred.)
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