Microchip Technology - Chandler, AZ
posted 2 months ago
Microchip Technology is currently seeking a solutions-minded engineer to join our Corporate Applications Engineering (CAE) team. The primary responsibility of this role is to provide technical support to clients. This requires the candidate to analyze problems using product data sheets, schematics, scope plots, and other tools. The candidate will write/analyze source code and perform hardware/firmware testing to provide guidance in resolving technical issues. Furthermore, the candidate will be responsible for documenting issues to drive corrective action. The ideal candidate will possess strong technical, communication, and organizational skills, and will have the opportunity to work with a diverse range of Microchip Technology's product portfolio, with ongoing opportunities for professional development. In this role, you will be expected to engage with customers to help them overcome hardware and software design challenges. You will perform root cause analysis and document issues, working with development tools to replicate customer issues. Providing phone and electronic support to customers is a key aspect of the job, as is participating and communicating within a global team environment. Additionally, you will author and review articles for Microchip's Knowledge Base, application notes, and other written collateral. You will also execute on a personalized development plan designed to improve embedded technical knowledge and client support capability.