Engineer II - Corporate Applications

Microchip Technology - Chandler, AZ

Full-time - Entry Level

Chandler, AZ

10,001+ employees

Computer and Electronic Product Manufacturing

About the position

Microchip Technology is currently seeking a solutions-minded engineer to join our Corporate Applications Engineering (CAE) team. The primary responsibility of this role is to provide technical support to clients. This requires the candidate to analyze problems using product data sheets, schematics, scope plots, and other tools. The candidate will write/analyze source code and perform hardware/firmware testing to provide guidance in resolving technical issues. Furthermore, the candidate will be responsible for documenting issues to drive corrective action. The ideal candidate will possess strong technical, communication, and organizational skills, and will have the opportunity to work with a diverse range of Microchip Technology's product portfolio, with ongoing opportunities for professional development. In this role, you will be expected to engage with customers to help them overcome hardware and software design challenges. You will perform root cause analysis and document issues, working with development tools to replicate customer issues. Providing phone and electronic support to customers is a key aspect of the job, as is participating and communicating within a global team environment. Additionally, you will author and review articles for Microchip's Knowledge Base, application notes, and other written collateral. You will also execute on a personalized development plan designed to improve embedded technical knowledge and client support capability.

Responsibilities

• Provide technical support to clients by analyzing problems using product data sheets, schematics, and other tools.
• Write/analyze source code and perform hardware/firmware testing to resolve technical issues.
• Document issues to drive corrective action.
• Engage with customers to help them overcome hardware and software design challenges.
• Perform root cause analysis and document issues.
• Work with development tools to replicate customer issues.
• Provide phone and electronic support to customers.
• Participate and communicate within a global team environment.
• Author and review articles for Microchip's Knowledge Base and application notes.
• Execute on a personalized development plan to improve technical knowledge and client support capability.

Requirements

• Bachelor's Degree in Electrical or Computer Engineering.
• 0-3 years of professional experience developing embedded firmware and/or hardware.
• High level of proficiency in hardware/firmware debugging.
• High level of proficiency in C/C++.
• Ability to work with electrical schematics.
• Expertise in one or more of the following microcontroller peripherals: UART, SPI, I2C, ADC, DMA, PWM.
• Strong working knowledge of electronic lab equipment (e.g., oscilloscope, logic analyzer, digital multi-meter, protocol analyzers, soldering iron).
• Pro-active problem solver.
• Highly proficient in the English language.
• Strong verbal, written, and organizational skills.
• Team player with a can-do attitude.
• Accuracy and attention to detail.
• Highly motivated and able to work independently with minimal supervision.

Nice-to-haves

• Master's Degree in Electrical or Computer Engineering.
• Familiar with USB and/or Ethernet specifications.
• Experience with Embedded Linux and RTOS.
• Customer support experience.
• Proficient in assembly language programming.
• Knowledge of advanced protocols - CAN, LIN, Bluetooth.
• Solid understanding of one or more of the following: Power Electronics, Hardware Development (Schematic Design, PCB prototyping).
• Analog hardware background.
• Familiarity with Microchip Technology's products and services.