Engineer II, Field Service

Thermo Fisher Scientific - Allentown, PA

Full-time - Entry Level

Remote - Allentown, PA

10,001+ employees

Computer and Electronic Product Manufacturing

About the position

The Engineer II, Field Service position at Thermo Fisher Scientific involves providing advanced field service support for laboratory equipment. This role requires daily travel to customer sites, where the engineer will repair, install, and maintain various laboratory equipment, ensuring optimal performance and customer satisfaction. The position emphasizes strong customer relationships and adherence to safety and manufacturing standards.

Responsibilities

• Repair, install, and maintain a variety of laboratory equipment products including temperature control, incubators, centrifuges, and cold storage.
• Schedule and complete detailed preventative maintenance and corrective service to ensure peak uptime of customer equipment.
• Submit expenses and manage trunk stock inventory in a timely and accurate manner.

Requirements

• Bachelor's Degree in Engineering or Electronics preferred; Associate's degree or High School Diploma/GED with 3 years of related experience will also be considered.
• EPA Certification required.
• 3+ years of experience in field service, Depot repair, or servicing medical devices or laboratory equipment preferred.
• 1+ year of customer-facing experience preferred.
• Strong electronic/electrical and mechanical background with experience in refrigeration preferred.
• Experience working with basic test equipment such as DMM, tachometer, and temperature devices preferred.

Nice-to-haves

• Accredited trade school certification in HVAC/R or as an Electronic Technician preferred.