Engineer, IT/LIMS

Disability Solutions - Bloomington, IN

Full-time - Entry Level

Bloomington, IN

Administrative and Support Services

About the position

The Engineer, IT / LIMS position at Catalent is a critical role within the Information Technology Department, which is responsible for supporting all functions at the Bloomington site. The primary focus of this role is to provide support for the Laboratory Information Management System (LIMS) application, ensuring that it operates efficiently and effectively in alignment with the company's business objectives. This position requires a proactive approach to system administration tasks, including user account setup and modifications, while also collaborating closely with Quality Control (QC) users to address their needs and enhance their operational capabilities. In this full-time role, which operates Monday through Friday, the Engineer will implement security measures, maintenance protocols, and support for enterprise systems in accordance with company policies and regulatory compliance. The successful candidate will document support incidents in the appropriate helpdesk, project management, and change management tracking systems, ensuring that all actions are recorded accurately for future reference. Additionally, the Engineer will serve as a contact point for personnel training on one or more enterprise systems, providing guidance and support to enhance user proficiency. The role also involves writing detailed descriptions of user needs, program functions, standard operating procedures, and administrative policies necessary for the development or modification of enterprise systems. The Engineer will be responsible for managing compliant change protocols and applying critical updates as necessary, utilizing proper documentation practices that are standard in the pharmaceutical industry. Furthermore, the Engineer will create reports for end users to trend and analyze system data, contributing to informed decision-making and continuous improvement processes within the organization. Other duties may be assigned as needed, reflecting the dynamic and fast-paced environment of Catalent.

Responsibilities

• Provide support for the LIMS application at the site.
• Perform system administration tasks such as user account setup and modifications.
• Work closely with QC users to address their needs.
• Implement security, maintenance, and support of enterprise systems in accordance with company policy and regulatory compliance.
• Document support incident information in the appropriate helpdesk, project management, and/or change management tracking system.
• Act as a contact point and provide training to personnel on one or more enterprise systems.
• Write detailed descriptions of user needs, program functions, standard operating procedures, and administrative policies required to develop or modify enterprise systems.
• Manage compliant change protocols and apply critical updates as necessary using proper documentation practices.
• Create reports for end users to trend and analyze system data.
• Perform other duties as assigned.

Requirements

• Bachelor's degree required; Master's degree or higher preferred.
• 2 - 5 years of relevant experience.
• Ability to read and understand English-written job instructions and safety requirements.

Benefits

• Competitive medical benefits
• 401K
• 152 hours of PTO + 8 Paid Holidays
• Opportunity to work on Continuous Improvement Processes
• $5,000 sign on bonus