Catalent - Bloomington, IN
posted 3 months ago
The Engineer, IT/LIMS position at Catalent is a critical role within the Information Technology Department, which is responsible for supporting all functions at the Bloomington site. The primary focus of this role is to provide support for the Laboratory Information Management System (LIMS) application, ensuring that it operates efficiently and effectively in alignment with the company's business objectives. This position involves a variety of tasks, including system administration duties such as user account setup and modifications, as well as close collaboration with Quality Control (QC) users to address their needs and ensure compliance with industry standards. In this role, the Engineer will implement security measures, maintenance protocols, and support for enterprise systems in accordance with company policies and regulatory compliance. The individual will document support incidents in the appropriate helpdesk, project management, and change management tracking systems, ensuring that all actions are recorded accurately for future reference. Additionally, the Engineer will serve as a contact point for personnel, providing training on one or more enterprise systems to enhance user proficiency and system utilization. The position requires the Engineer to write detailed descriptions of user needs, program functions, standard operating procedures, and administrative policies necessary for the development or modification of enterprise systems. The Engineer will also be responsible for managing compliant change protocols and applying critical updates as necessary, utilizing proper documentation practices that are standard in the pharmaceutical industry. Furthermore, the role includes creating reports for end users to trend and analyze system data, contributing to informed decision-making and operational improvements. Other duties may be assigned as needed, reflecting the dynamic nature of the work environment at Catalent.