Engineer, Software SQA

Arrow International Srl - Cleveland, OH

Full-time - Mid Level

Cleveland, OH

Merchant Wholesalers, Durable Goods

About the position

The Software SQA Engineer at Arrow International is responsible for developing and executing tests on both new and existing gaming products to ensure they meet functional, technical, and regulatory compliance standards. This role involves collaborating with various teams to resolve issues, mentoring junior engineers, and leading project meetings to maintain high product quality across a diverse range of gaming solutions.

Responsibilities

• Develop, hold reviews, and execute test plans and test scripts for new and existing game themes and systems
• Follow all the SQA Work Instructions daily
• Submit and track any product issues found during testing to ensure that they are resolved
• Lead software defect scrub meetings and SQA Milestone hand-off meetings with Development
• Utilize all required databases for SQA functions and testing
• Provide input to the weekly project status report for each assigned project
• Provide detailed Completion Report at the end of each project
• Participate and provide input during root cause analysis phase
• Interface with other members of Product Development to effectively communicate and resolve all reported issues in a timely manner before the gaming product is released
• Reproduce issues, when necessary, in order to assist software development in resolving issues
• Responsible for project escalations for each assigned project

Requirements

• Bachelor's Degree in Engineering or Computer Science preferred
• 3 - 5 years of relevant SQA work experience
• Academic and/or working knowledge of Visual Studio
• Academic and/or work experience with C and/or C++
• Academic and/or proficiency with Microsoft Word, Excel, and Outlook
• Basic knowledge of the gaming industry
• Working knowledge of computer operation and principles of computer hardware
• Working knowledge or experience with TestRails
• Working knowledge or experience with the JIRA Defect Management tool
• Working knowledge of real-time embedded systems
• Working knowledge of Agile methodologies
• Knowledge or experience with Perl or other shell scripting languages a plus
• Excellent written and oral communication skills
• Ability to communicate and collaborate with other team members
• Ability to work in a fast paced, deadline-oriented environment
• Detail-oriented and organized
• Capable of providing input and potential solutions to identified issues
• Ability to work with limited supervision

Nice-to-haves

• Knowledge or experience with Perl or other shell scripting languages a plus