Engineer-SQL (Data Analysis/ Visualization)

$85,000 - $150,000/Yr

American Express - Phoenix, AZ

Full-time - Entry Level

Phoenix, AZ

Credit Intermediation and Related Activities

About the position

The Engineer - SQL (Data Analysis/Visualization) position at American Express involves contributing to the design, development, testing, and deployment of IT Asset Management (ITAM) solutions. The role focuses on ensuring high-quality data integration and analysis to support ITAM processes, collaborating with technology and business partners to resolve issues and enhance data quality. The position offers opportunities for professional development and working with the latest technologies in a supportive and inclusive environment.

Responsibilities

• Assist in documenting data requirements and data stories, including analyzing data requirements and corresponding data sources.
• Liaise between ITAM product and control development, control operations, and technology support regarding IT asset data requirements and issues.
• Support data testing activities.
• Conduct data mining and analysis to provide actionable insights for issue identification and resolution.
• Investigate and drive incident and problem resolution in collaboration with partner teams.
• Monitor and measure accuracy of inbound data feeds and data conditioning processes, working with partner teams to resolve quality gaps.
• Investigate, document, and monitor upstream and downstream systems and processes for effective ITAM operations.
• Provide data analysis and documentation to support process and audit activities.
• Communicate status of issues and preventative solutions to the team and leadership.

Requirements

• Up to 4 years of software development experience in a professional environment or comparable experience.
• Familiarity with Agile or other rapid application development methods.
• Hands-on experience with SQL and relational databases, data visualization, dashboard or report design, Power BI.
• General knowledge of distributed systems, algorithms, and relational databases.
• Bachelor's degree in computer science, computer science engineering, or related field required; advanced degree preferred.
• Understanding of XML/JSON and schema development/reuse, database concepts, and designs.
• Ability to conduct systematic analyses to identify root causes of problems.
• Excellent organizational skills to manage workload and meet targets.
• Experience in data and information analysis to make sound conclusions and decisions.
• Clear communication skills, structured and easy to understand.

Nice-to-haves

• Experience with IT Asset Management and multi-source CMDB.
• Experience with the ServiceNow platform.
• Professional certifications in IT Asset Management (e.g., CSAM, CITAM, CHAMP, CAMSE or equivalent).

Benefits

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements
• 20+ weeks paid parental leave for all parents
• Free access to global on-site wellness centers staffed with nurses and doctors
• Free and confidential counseling support through Healthy Minds program
• Career development and training opportunities