Engineering Academy Program Manager

$81,375 - $135,625/Yr

Citizens Bank - Johnston, RI

Full-time - Mid Level

Johnston, RI

5,001-10,000 employees

Credit Intermediation and Related Activities

About the position

The Engineering Academy Program Manager at Citizens Bank is responsible for managing and overseeing the delivery of the NeXt Gen Learning strategy for Enterprise Technology and Security. This role focuses on creating meaningful programs that empower colleagues to gain new skills and advance in their careers. The Program Manager will collaborate with business leaders and HR partners to ensure the development needs of the organization are met, while also facilitating academies that build in-demand skills necessary for adapting to a rapidly evolving technological landscape.

Responsibilities

• Build relationships with key stakeholders and collaborate within and across Enterprise Technology & Security to align initiatives
• Maintain an understanding of specific technology and security industry trends, guidelines, or standards that may arise, and share relevant insights with stakeholders
• Set objectives, deliver programs, and measure the results and impact of development initiatives in the business
• Ability to take concepts from ideation to execution quickly
• Design courses, workshops and more that help our colleagues advance their skills and knowledge, while accounting for a colleague base with diverse background and experiences
• Drive alignment among individual, business unit and corporate objectives by delivering meaningful business solutions, based on comprehensive data review and analysis

Requirements

• Experience assessing, developing, and delivering learning strategies and programs
• Demonstrated experience building partnerships and working in a matrix operating model
• Experience driving learning solutions that support transformational change and business strategy
• Critical thinking with demonstrated ability to anticipate future needs, analyze processes end-to-end, and break down complex issues into manageable components
• Strong business acumen with exceptional relationship management skills
• Superior communication, presentation, and facilitation skills
• Self-starter with the ability to operate independently in an a sometimes-ambiguous environment
• Strategic thinker with ability to pivot and switch to tactical execution quickly

Nice-to-haves

• Understanding or prior experience working through Agile transformation and Client Integrations would be a plus
• Experience in Program, Project, and Process Management, SDLC (Waterfall, Agile, Scrum) preferred
• Prior experience working in Technology or Cyber Security and Delivery preferred
• Visionary - big picture thinker, creative, innovative to help reimagine the possible
• Prior experience designing/implementing development programs for Technology and Security organizations/teams preferred

Benefits

• Competitive pay
• Comprehensive medical, dental and vision coverage
• Retirement benefits
• Maternity/paternity leave
• Flexible work arrangements
• Education reimbursement
• Wellness programs
• Paid time off policy that exceeds mandatory requirements