Engineering Manager - Data Automation

About the position

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. At Klaviyo, we love tackling tough engineering problems and look for engineers who specialize in certain areas but are passionate about building, owning & scaling features end to end from scratch and breaking through any obstacle or technical challenge in their way. We push each other to move out of our comfort zone, learn new technologies and work hard to ensure each day is better than the last. Team Overview: Klaviyo operates a real-time data analytics platform coded primarily in Python that is built for massive scale and hosted on Amazon Web Services (AWS). The Data Automation team builds tooling that helps our Data Platform engineers provision infrastructure to power core Klaviyo functionality and generate data-driven insights. As a founding member on the Data Automation team, you will have ownership over defining the evolutionary, technical vision for our data automation suite. You will be responsible for leading the team to design and implement frameworks that help us operate our mission critical analytics infrastructure.

Responsibilities

• Building and managing a team of 5-6 engineers to fulfill your data automation and management vision and roadmap.
• Coaching engineers, managing/reviewing technical documentation and articulating a phased approach to achieving the team's overall technical vision.
• Responsible for the mission, technical direction and operations of projects that have immediate impact.
• Wholly owning the frameworks that enable us to provision, update, test, monitor, and scale infrastructure to power features that 50,000+ customers rely on daily to reach 4B+ consumers to drive their business forward.
• Optimizing infrastructure with the teams that own Klaviyo's analytics system that provides insight on hundreds of terabytes of data.

Requirements

• BA or BS Degree in Computer Science, related field, or equivalent experience
• 8+ years of software engineering or SRE experience in a DevOps environment with specific experience in data processing systems.
• 4+ years of people management experience
• Hands-on experience designing, building, and operating reliable, fault-tolerant, and high performance distributed systems
• Ability to handle yourself in outage situations and to drive failures to root cause analysis and prevention of future issues
• Understanding of Linux (we run Ubuntu) and all layers of the networking stack
• Experience writing code using best practices in a language such as Python, Ruby, Go, etc.
• Proven ability to come up to speed quickly

Benefits

• Medical, dental and vision coverage
• Health savings accounts
• Flexible spending accounts
• 401(k)
• Flexible paid time off
• Company-paid holidays
• Culture of learning that includes a learning allowance
• Access to a professional coaching service for all employees