ServiceNow - San Diego, CA
posted 3 months ago
At ServiceNow, we are seeking an Engineering Manager for our Data Platform, specifically focusing on Data Streaming. This role is pivotal in leading a team of engineers dedicated to providing streaming APIs for higher-layer applications and scaling our application platforms. The Data Streaming group is responsible for managing data in motion, utilizing storage systems such as time-series databases and message bus systems. Our largest customers continuously challenge the limits of our backend storage capabilities, requiring us to prioritize performance, reliability, and scalability in all our endeavors. As the Engineering Manager, you will oversee a team of six engineers, guiding them in their daily activities while fostering their professional growth through mentorship and development opportunities. You will be responsible for managing departmental resources, including recruiting and staffing, to maintain a best-in-class engineering team. Your role will also involve contributing to projects through coding (approximately 10-15% of your time) and conducting code reviews to ensure high-quality outputs. Collaboration is key in this position; you will work closely with product management, design, support, and other development teams to deliver exceptional solutions. You will be expected to plan and execute projects based on organizational priorities, context, risks, and desired outcomes. Quick thinking and innovative problem-solving skills will be essential as you navigate ambiguous challenges and strive to deliver outstanding experiences for our customers.