Engineering Manager, Software Delivery

Iseatz - North Philadelphia, PA

Full-time - Manager

Remote - North Philadelphia, PA

Administrative and Support Services

About the position

The Engineering Manager at iSeatz is responsible for leading a global team of software developers, enhancing product quality and engineering processes for booking and transaction platforms. This role involves collaboration with cross-functional teams, managing team dynamics, and ensuring the delivery of high-quality software solutions in a fast-paced Agile environment.

Responsibilities

• Hire, lead, coach, mentor, manage, train, and coordinate the skills and efforts of software development team members.
• Lead and own the design, development, and maintenance of product features, APIs, frameworks, and platform components.
• Effectively collaborate and communicate with product, project managers, customers, architects, and other stakeholders.
• Manage and support various non-production environments to ensure proper configuration and availability.
• Promote collaboration, automation, continuous integration and delivery, continuous monitoring, and continuous learning and improvement.
• Build a performance- and accountability-driven team culture while defining engineering KPIs, team vision, goals, and strategy.
• Use data, business cases, and industry knowledge to communicate with your team, peers, and leadership.
• Actively participate and contribute to all employee engagement and performance management initiatives.
• Develop flexible, scalable resource management plans to enable the achievement of new business and expansion revenue targets.
• Deliver a scalable strategy to meet SLAs related to warranty cost, uptime, incidents, and bugs.
• Review existing processes and recommend changes or institute new processes as necessary.

Requirements

• 3+ years of experience leading, managing, and mentoring high-performing software development teams (UI & Backend) distributed across time zones.
• Bachelor's degree or higher (or equivalent professional experience), with 5+ years of experience building SaaS-based software products and platforms.
• 5+ years of previous experience building software products using web technologies like Java, React, Javascript, NextJS, Typescript, REST, Docker, SpringBoot, Snowflake, Redis, Rust, CI/CD, DevOps, etc.
• 3+ years of experience working on cloud platforms like AWS.
• 3+ years of experience working in a fast-paced Agile environment, collaborating with cross-functional stakeholders and directly interacting with customers.
• 3+ years of experience working on customer-facing products, requiring end customer/client collaboration and communication.

Nice-to-haves

• Experience building travel-based products and platforms like air, car, and hotel booking tools, engines, and suppliers.
• Experience with AWS ecosystems like CodeBuild, CloudWatch, ECS, SQS, RDS, DynamoDB, etc.
• Experience building commercial-grade APIs.

Benefits

• Remote work flexibility within the continental United States.
• Opportunities for professional growth and development.
• Supportive and autonomous work environment.
• Recognition as a top workplace in New Orleans.