Engineering Team Manager (10AM to 10PM)

Ocado Group - Atlanta, GA

Full-time - Mid Level

Atlanta, GA

Merchant Wholesalers, Nondurable Goods

About the position

The Engineering Team Manager at Ocado will oversee engineering shift activities within a 24/7 operational environment at the Customer Fulfillment Center. This role focuses on ensuring a safe working environment while optimizing the performance of the facility and its automation systems. The manager will be responsible for leading a team, monitoring engineering KPIs, and fostering a customer-focused culture, all while driving process improvements and maintaining effective communication with key stakeholders.

Responsibilities

• Manage engineering shift activities for a 24/7 operation.
• Create and promote a safe work culture by championing safe work practices.
• Monitor and report daily engineering KPIs, including fault reduction and elimination.
• Performance management, development, and training of the engineering team.
• Lead a proactive customer-focused culture and drive change initiatives for MHE equipment and process improvement.
• Build collaborative relationships with key customers and maintain robust communication links.
• Support daily objective/corrective actions defined during safety meetings.
• Align, prioritize, and monitor KPIs that support customer service optimization.
• Conduct performance management and employee recognition & discipline.
• Develop effective customer relationships to facilitate communication and execution of deliverables.

Requirements

• A minimum of 4 years' relevant experience in electrical and/or mechanical roles.
• A minimum of 2 years' experience in a management or supervisory level within an automated environment.
• A bachelor's degree in engineering or relevant field of study, or an associate's degree with additional relevant experience.
• Good technical ability relating to automation hardware and software.
• Good organizational ability and the ability to plan and prioritize.
• Sound analytical skills with an eye for detail and good problem-solving ability.
• Comprehensive understanding of production, picking, and storage MHE systems.
• Experience in a FMCG environment and with computerized maintenance management systems.
• Ability to engage and enthuse a diverse team in a time-constrained environment.
• Numerate and PC literate, including proficiency in Word and Excel.

Nice-to-haves

• Experience in a fast-paced automated environment.
• Familiarity with safety regulations and compliance standards.

Benefits

• Competitive salary and performance bonuses.
• Health insurance coverage.
• 401k retirement savings plan with matching contributions.
• Paid time off and holidays.
• Opportunities for professional development and training.