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Cengage Learningposted 4 months ago
$44,200 - $71,760/Yr
Full-time
Remote • Billings, MT
Publishing Industries
About the position
As an Enrollment Consultant at Cengage Group, you will play a vital role in driving sales revenue for our Ed2go continuing education and career training programs. Your primary objective will be to match prospective students with suitable programs while ensuring a top-notch customer experience. This position requires a motivated self-starter with a passion for sales, customer service, and education, contributing to the overall mission of helping learners improve their lives through education.
Responsibilities
- Prioritize qualified leads generated through various channels, including website, referrals, live chat, and telephone.
- Match prospective students with the most suitable program based on their needs.
- Ensure a high-quality customer experience at every touchpoint during the enrollment process.
- Complete all required reports regarding sales, sales campaigns, market feedback, and team territory management activities.
- Manage your pipeline effectively to meet or exceed enrollment objectives.
Requirements
- Technical proficiency; ability to navigate sites and applications as needed.
- Proven success in a prior customer-facing role.
- Strong interpersonal and consultative skills; ability to work well with both external and internal customers.
Nice-to-haves
- Some college coursework or degree.
- Prior Student Enrollment/Inside Sales experience.
Benefits
- Comprehensive Total Rewards package designed to support and empower employees.
