Enrollment Consultant (Remote)

$44,200 - $71,760/Yr

Cengage Learning - Billings, MT

Full-time

Remote - Billings, MT

Publishing Industries

About the position

As an Enrollment Consultant at Cengage Group, you will play a vital role in driving sales revenue for our Ed2go continuing education and career training programs. Your primary objective will be to match prospective students with suitable programs while ensuring a top-notch customer experience. This position requires a motivated self-starter with a passion for sales, customer service, and education, contributing to the overall mission of helping learners improve their lives through education.

Responsibilities

• Prioritize qualified leads generated through various channels, including website, referrals, live chat, and telephone.
• Match prospective students with the most suitable program based on their needs.
• Ensure a high-quality customer experience at every touchpoint during the enrollment process.
• Complete all required reports regarding sales, sales campaigns, market feedback, and team territory management activities.
• Manage your pipeline effectively to meet or exceed enrollment objectives.

Requirements

• Technical proficiency; ability to navigate sites and applications as needed.
• Proven success in a prior customer-facing role.
• Strong interpersonal and consultative skills; ability to work well with both external and internal customers.

Nice-to-haves

• Some college coursework or degree.
• Prior Student Enrollment/Inside Sales experience.

Benefits

• Comprehensive Total Rewards package designed to support and empower employees.