About the position
Join our team at Gonzaga University as an Enrollment Operations Specialist I, where you will play a key role in supporting the Office of Admissions. This position serves as a primary contact responsible for the integrity of the admission database. You will be tasked with accurately downloading application data and other supporting documents, conducting initial screening and assessment of all applications, and preparing the files for review. Your role is crucial in ensuring a positive experience for prospective new students, as you will represent our University and work closely across departments to provide top-notch customer service. As an integral part of our team, you will actively contribute to making Gonzaga University a welcoming environment for all through your friendly and knowledgeable demeanor and proactive practices. The ideal candidate will possess a strong attention to detail and a background in providing excellent customer service skills. At Gonzaga University, we are not just looking for an Enrollment Operations Specialist — we are seeking a visionary leader who thrives on pushing boundaries and leaving a lasting mark. If you are ready to work in an environment that values innovation, collaboration, and impact, then join us on our journey to inspire, educate, and transform lives. Let's create something extraordinary together at Gonzaga University.
Responsibilities
- Serve as the primary contact responsible for the integrity of the admission database.
- Accurately download application data and supporting documents.
- Conduct initial screening and assessment of all applications.
- Prepare application files for review.
- Provide exceptional customer service to prospective students and their families.
- Collaborate with various departments to ensure a seamless admissions process.
Requirements
- 1 year of customer service experience.
- Strong attention to detail.
- Excellent communication skills.
Nice-to-haves
- Experience in an educational environment.
- Familiarity with admissions processes.
Benefits
- Wellness program
- Disability insurance
- Health insurance
- Dental insurance
- Financial planning services
- Employee assistance program
- Vision insurance
- 403(b)
- Life insurance
