University of Rhode Island - South Kingstown, RI

posted 3 days ago

Part-time - Entry Level
South Kingstown, RI
Educational Services

About the position

The Enrollment Services Representative is a part-time position responsible for providing clerical support within the Enrollment Services department. This role involves assisting with various inquiries related to enrollment, maintaining student financial and employment records, and performing complex data entry and word processing tasks. The representative will work under general supervision and may supervise a small group of support staff as needed.

Responsibilities

  • Provide high-level clerical support for Enrollment Services.
  • Assist in answering inquiries related to registration, financial assistance, and employment.
  • Collect and disburse payments accurately according to established procedures.
  • Perform complex word processing and data entry functions using relevant software.
  • Research and respond to Enrollment Services requests in-person and via telephone.
  • Record transactions in original entry books and post to ledger accounts.
  • Reconcile records with the University's General Accounting Office.
  • Process transcript requests and review financial aid applications for completeness.
  • Disseminate information regarding fee schedules, payment plans, and refunds.

Requirements

  • High school graduation with courses in commercial arithmetic.
  • Experience in enrollment services practices and handling monetary transactions.
  • Proficiency in word processing, database, and spreadsheet software.
  • Ability to perform complex calculations and accurately handle cash.

Nice-to-haves

  • Bilingual in Spanish.
  • Prior experience in a higher education environment.
  • Experience in a high-volume call center.

Benefits

  • No benefits offered with this position.
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